Kim Gutierrez
Kim Gutierrez at Reliable Nissan

Kim Gutierrez

Internet Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

Contact Me
4.5
22 Reviews

Industry Experience

39 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

22 Reviews

Write a Review

22 Reviews of Kim Gutierrez

August 03, 2025

Dealership Rating
Employee Rating

They were very accommodating and I received very good deal on my Frontier. Service after the sale was good. More

by m
Recommend Dealer
Yes
Aug 07, 2025

Reliable Nissan responded

Thank you for sharing your experience with us. We understand that being accommodated during your vehicle purchase is important, and we are pleased to hear that you found value in your Frontier deal. Your positive feedback about our post-sale service means a great deal to our team. We appreciate you taking the time to share your thoughts, as customer feedback helps us continue providing quality service to everyone who visits Reliable Nissan. We are, however, concerned to see your 3-star rating and would love to learn what we could have done during your visit to earn the 5-star rating that we strive for. At your convenience, please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com. We look forward to hearing from you.

June 29, 2025

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We traded in a Pathfinder for a new one and we were able to make a deal that enabled us to get what we wanted. We bought the old one at Reliable and the process in purchasing has improved considerably! More

by chafeym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 22, 2025

Dealership Rating
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Loved your deal couldn't ask for. any better place to by a are from More

by ewoody025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear you loved the deal and had a great experience with us. Your satisfaction means everything, and we look forward to helping you again in the future!

June 13, 2025

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Lots of work in (3) weeks and spent $10,000 in repairs that started with an oil change and a battery replacement! The amount we spent was the price of the car if we had sold it! Would have loved the oppor More

by 4BNECONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Reliable Nissan responded

Thank you for your feedback! We appreciate your loyalty over the years and understand your concerns. We're glad to hear Craig has been a positive part of your experience. Your insights help us improve, and we’re here to support you through this journey.

May 29, 2025

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2 months and electrical still not working properly and 4k didn't work with me on the trade in More

by julortega1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 14, 2025

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I had a great experience, love my new car. Kim was very professional, and also somewhat funny. She is very personable. I we’ll go back if I decide to purchase another vehicle.😊 More

by parkcitynanny2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Myers

May 16, 2025

Reliable Nissan responded

Thank you for the wonderful review! We're so glad to hear you had a great experience and are loving your new car. Kim will be thrilled to know you appreciated her professionalism and sense of humor. We look forward to helping you again in the future!

May 12, 2025

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I initially went to another dealership and I wanted to compare prices and truck inventory. When I went to Reliable I was immediately greeted and asked if I needed help. I said I was just looking and they More

by GANDARA.CARLA
Recommend Dealer
Yes

Other Employees Tagged: Kim Gutierrez

May 16, 2025

Reliable Nissan responded

Thanks for the fantastic review, Carla! We're thrilled to hear you had a great experience with Kim and found the perfect Frontier ProX. Your recommendation means a lot to us, and we're always here to help with any future needs. Enjoy your new truck!

April 26, 2025

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Service dept was GREAT! Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their abilit More

by Leona Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Moya, Ramon Mendoza, Nick Anaya , Raymond Sanchez? great.

Apr 28, 2025

Reliable Nissan responded

Leona, thank you for your feedback! We're thrilled to hear you had a great experience with our service department. We appreciate your insights about the sales team and will address your concerns to ensure better communication in the future. Your input helps us improve!

April 21, 2025

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Employee Rating

Kim went beyond in helping me get my car. Got me a low payment with my low down payment. More

by mariavelasquez6313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Flores

Apr 22, 2025

Reliable Nissan responded

Thank you for the great feedback. We're so glad Kim went above and beyond to help you get into your car with a low payment. Enjoy the ride!

April 07, 2025

Dealership Rating
Employee Rating

They sell me a car that o don't like it I don't like the car I bought it More

by adrianamauricio0214
Recommend Dealer
No

Other Employees Tagged: Kim Gutierrez

Apr 09, 2025

Reliable Nissan responded

We understand that the vehicle may not meet your expectations. For further assistance, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

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