Kim Hausmann | Page 172
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
1,730 Reviews
Write a Review1730 Reviews of Kim Hausmann
August 20, 2018
Great service I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with my gas line. I was provided a loaner so was not at all inconvenienced while the work was performed. Kim was knowledgeable and provided solid consulting with respect to the work. More
August 20, 2018
Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim made it all possible. Thank you More
August 20, 2018
Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyone that works there is friendly and the service department really takes care of the customers. The second visit was the same experience in and out and they gave me a loaner vehicle without me having to ask. Just overall both visits were great. More
August 20, 2018
If they tell you 30mins. Expect to be there 3 times as long 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! 25 words isn’t enough! Had car 5 days for warranty work. Gave it back with a jacked up wheel. Waited 3hrs for a “30minfix”! More
August 15, 2018
Very Pleasant as usual I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to mention the loud chirping noise but the Technician found the problem and that was fixed also. Even though my car is four (4) years old it was all covered under warranty which really helped as I lost my job of 38 years in May. They shuttled me down to Viviano's in old Fenton to wait. It was only 9:30 a.m. Kim Hausmann took the time to call them & make sure they were open! Very nice, I had a nice lunch & then was picked up promptly when the car was done. More
Other Employees Tagged: Kala is super nice! In four years she always takes a minute to talk to me.
August 14, 2018
Very polite and informative While waiting for oil change I did walk the showroom. I was actually thinking of trading up. Maybe even a new Camero. I have a solid payment history w While waiting for oil change I did walk the showroom. I was actually thinking of trading up. Maybe even a new Camero. I have a solid payment history with Alley and my credit has improved to the high 700s. Excellent actually so financing would not of been a problem. However every sales person had their faces in their phones to even notice me. Sad. More
Other Employees Tagged: Tom Butler, Mike Johnson, Dalton Kiley, Melissa Perez
August 14, 2018
Recall It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. More
Other Employees Tagged: Tom Butler, Mike Johnson, Dalton Kiley, Melissa Perez
August 13, 2018
Service was awesome as usual. Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Silverados have been taken care of by Jim Butler for 10 years. More
Other Employees Tagged: Dalton Kiley
August 13, 2018
Business vehicle repairs When you own a business and your bottom line is dependent on your company vehicles you need your vehicles on a fast track to repair. Once we dropped o When you own a business and your bottom line is dependent on your company vehicles you need your vehicles on a fast track to repair. Once we dropped our work truck off for repair it sat for 2 days before it was even put in to evaluate the problem. After ordering the wrong parts twice a week and a half later we received our work truck back. All of our work trucks are Dodges and when they go down we are put on priority status since it is a company vehicle. More
August 13, 2018
Very good In and out very quickly. Everyone was friendly. Plenty of coffee and doughnuts. They found the info for the free oil change and tire rotation coupon t In and out very quickly. Everyone was friendly. Plenty of coffee and doughnuts. They found the info for the free oil change and tire rotation coupon that I had misplaced. More
Other Employees Tagged: Tony Palmer