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Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,005 Reviews
4.6

2,005 Reviews

Write a Review

2005 Reviews of Kim Hausmann

October 23, 2025

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Employee Rating

The interaction, customer service and quality of work were all exceptional ! i have a 2011 Cadillac SRX that suffers from a lot of engineering "challenges" that are well known -- the Jim Butler team was More

by JAMIE.CORWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 21, 2025

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Employee Rating

At first my car was there for 10 days then to get a call from the dealership saying that my car was ready then to get there and nothing was done driving my car I had the same issue so instead of going back More

by JC.MRCAINE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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Oct 27, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 20, 2025

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Very professional and took care of checking out my Bolt EV. Everything was quick and easy. More

by MikeH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 20, 2025

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The service and advise they provided was outstanding! All aspects of the dealership and staff are excellent! More

by smotley0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer , Bill

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Oct 23, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 18, 2025

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Employee Rating

GM parts take too long to be available resulting in extended down times for vehicle More

by Dgierer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer

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Oct 22, 2025

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 16, 2025

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Employee Rating

First time using the service team at Jim Butler. Found everyone to be friendly and helpful from early morning drop off to pick up. Really like the tracking app that provides progress updates. More

by Kevin C. Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adnan Kahvedzic

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Oct 16, 2025

Jim Butler Chevrolet responded

Thank you so much for your kind words and for choosing Jim Butler Chevrolet for your service needs! We're thrilled to hear that your first experience with our service team was a great one. Our team works hard to provide friendly, efficient service from drop-off to pick-up, and we're glad the tracking app helped keep you informed throughout the process. We look forward to serving you again in the future!

October 15, 2025

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Employee Rating

Have enjoyed working with everyone on the service team at Butler. Been doing it for 35+ years!! Never a problem that we can't resolve. More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Merrick

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Oct 18, 2025

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

October 10, 2025

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Employee Rating

Everything has been very simple. They've called with information, reminders, and helped answer any questions ive had. More

by kristinconway122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 09, 2025

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Employee Rating

If you make a appointment for service you should start service the day of appointment More

by Holymoly41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer

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Oct 11, 2025

Jim Butler Chevrolet responded

Thanks for this feedback. We apologize that your time expectations weren't properly managed. Your check in time is set aside for you to speak to your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. Because we do respect your time, we have multiple options for drop off as well as a private nook to work or to conduct personal business. We also have a complimentary shuttle service. We are always looking to improve and truly hope our efforts to improve are evident in future visits.

October 07, 2025

Dealership Rating
Employee Rating

Always an above-average experience working with the Butler service team. If it isn't right, it will be made right. Thank you for all your years of service. More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Merrick

Report | Print
Oct 09, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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