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Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 3

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,070 Reviews
4.6

2,070 Reviews

Write a Review

2070 Reviews of Kim Hausmann

April 07, 2026

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Employee Rating

Had my first service completed on my new truck and everything was completed to satisfaction More

by duckcutter77
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 06, 2026

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I don’t feel like they heard my concerns about my issue. Brought my key fobs in because one wasn’t working at all and one was working halfway. Informed that I had changed the battery and that was not the is More

by robinschultz38
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 16, 2026

Jim Butler Chevrolet responded

We’re sorry to hear about your experience and apologize for the inconvenience this caused. We understand how frustrating it is to return for the same issue after explaining the battery was not the problem. We’d like the chance to make this right—please contact our Service Manager directly at 314-274-1687 so we can properly address your concern.

Apr 17, 2026

robinschultz38 responded

Had another appointment scheduled for Monday at 9:15 am to address same issue and requested rental which was confirmed. Today I received text reminding me of my drop off appointment and I responded to ask to confirm my rental and they told me there would not be a rental available and then tried to tell me a rental wasnt requested with the booking. I sent the a screen shot of my confirmation including the rental. The person went to check again and confirmed they would not have a rental for me. I cancelled my appointment and will take my business elsewhere. And make sure all my friends know that Jim Butler is the worst place to purchase a car and will not honor promises made.

April 02, 2026

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Friendly, knowledgable people,, fast service, clean waiting area, no pressure to buy things i didnt want. More

by mrinnocent
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Recommend Dealer
Yes
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Apr 07, 2026

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2026

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Our Salesman Rodney was very professional and kind throughout the entire purchase. Also the finance person Stacey was very thorough and explained the credit process well. We'll definitely recommend Ji More

by astacy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton, Rodney Brown

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Apr 03, 2026

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2026

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Brought my 2019 chevy Malibu in for maintenance service today. Dropped it off before the dealership opened and they called to confirm my requested service. They completed the service I requested and had my More

by chris.kost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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Mar 29, 2026

Jim Butler Chevrolet responded

Thank you for sharing your experience with us! We’re glad to hear that dropping off your Malibu was convenient, that our team confirmed your requested service promptly, and that your vehicle was ready right when we promised. We appreciate you trusting us with your maintenance needs and look forward to serving you again in the future!

March 25, 2026

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I am very pleased with the service I get at Jim Butler Chevrolet. I have no complaints whatsoever. More

by hickscmichael
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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Mar 29, 2026

Jim Butler Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you’re very pleased with the service you receive at Jim Butler Chevrolet. Knowing you have no complaints truly means a lot to our team. We appreciate your trust and look forward to continuing to provide you with excellent service every visit!

March 24, 2026

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Not your fault but truck has been there 4 times in 6 months, getting old fast. Don't think there will be a 5th time and keep the truck. More

by jeff.ahrens80
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Jim Butler Chevrolet responded

Thank you for sharing your feedback, and we truly apologize for the continued inconvenience. We understand how frustrating it is to bring your truck in multiple times, and this is absolutely not the experience we want for you. We'd appreciate the opportunity to take a closer look and make this right for you once and for all. If you're open to it, please reach out to our service manager directly at 314‑274‑1687 so we can review the situation, explore solutions, and work toward restoring your confidence in both the vehicle and our service team. Your time and patience mean a lot, and we're committed to doing everything we can to help.

March 23, 2026

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Staff were very friendly and knowledgeable, everyone new there job and did it very professionally. More

by b_amsden
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 21, 2026

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He is a very pleasant person to deal with and I was very happy to have him as my salesman. He explained and showed me everything about the car I purchased. I would recommend him very highly. I love my ca More

by Jingles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton, Bryan Lagunas , I don’t recall the gentleman who helped with financing, if you could look up. And also Tara Lavin both great people

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Mar 26, 2026

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2026

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Employee Rating

Service was great. Had appointment & it took too long. 1.5 hour oil change while waiting on site. More

by lonnie20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We normally quote 90 min to 2 hours for our routine maintenance service. We apologize that your time expectations weren't properly set. We hope to be of service to you in the future. Have a great day!

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