Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 3

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,105 Reviews
4.5

2,105 Reviews

Write a Review

2105 Reviews of Kim Hausmann

July 03, 2026

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Employee Rating

this was my first time at the service center. . the check in seamed to be lengthy.we will see what happens next time. More

by mlcrump
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Brown

Jul 09, 2026

Jim Butler Chevrolet responded

Thank you for choosing our service center and for taking the time to leave your feedback. We appreciate the opportunity to earn your business. We're glad you gave us a try, but we're sorry to hear that the check-in process felt lengthy. We understand that your time is valuable, and we strive to make every visit as efficient and convenient as possible. Your feedback is important to us, and we'll continue looking for ways to improve the experience for our customers. We hope your service met your expectations otherwise, and we look forward to providing you with a smoother visit next time. Thank you again, and we look forward to seeing you on your next service visit!

July 02, 2026

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Unreasonable wait time. Service itself was fine, but waiting 3 hours for an emission recheck was ridiculous. More

by k0ey
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Recommend Dealer
No

Other Employees Tagged: Chuck Geringer

Jul 09, 2026

Jim Butler Chevrolet responded

Thank you for your feedback. We sincerely apologize for the lengthy wait during your emissions recheck. We understand that spending three hours waiting is frustrating and falls well short of the experience we strive to provide. While certain days can be unusually busy and delays can occur, we know that's no excuse for the inconvenience you experienced. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve our scheduling and communication. We're sorry we let you down and hope you'll consider giving us another opportunity to provide the level of service you expected.

July 01, 2026

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Very professional and prompt service. The service man was very responsive and helpful. This made my experience very pleasant. More

by Daniel
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

Jul 09, 2026

Jim Butler Chevrolet responded

Thank you for the great review! We're delighted to hear you received professional and prompt service during your visit. It's especially wonderful to know that your service advisor was responsive, helpful, and helped make your experience such a pleasant one. Providing excellent customer care is always our goal, and feedback like yours means a lot to our team. We appreciate your business and look forward to serving you again in the future!

July 01, 2026

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Easy scheduling, consistent MPI, steady communication. My Silverado is in good hands at this service center More

by paulbadgett
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

June 29, 2026

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Excellent service as always, drop off and pick up is great, so I can get things done and Jim Butler is not rushed to get the work done. More

by young.darren
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Recommend Dealer
Yes

June 27, 2026

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I asked for my tires to be checked out and they didn't notice all the dry rot . Those tires could have blown out while driving . Not good plus you lost selling me tires !!!! More

by george_loeschner
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

June 25, 2026

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The service depart was great. They got us back on the road quickly so we could get home - we live 100miles away. More

by cvaughn500
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Recommend Dealer
Yes

June 24, 2026

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The overall buying experience was very good and on e we signed we were out the door within 2 hours. They also followed up with the additional items they committed to install on the vehicle. Highly recomm More

by holderj239
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Recommend Dealer
Yes

Other Employees Tagged: Brian Ries, Toni Oden , Tj Watkins

June 24, 2026

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Service was fine, however, I found damage to my passenger front wheel which appears consistent with the work Jim Butler did. More

by Sleetm10
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

June 23, 2026

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Jim Butler for the most part provides excellent service and if there is ever a disagreement they make every effort to resolve the problem. I will continue recommending there services to others. I’m not su More

by kdjones5775
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Recommend Dealer
Yes

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