Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 207

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,137 Reviews
4.5

2,137 Reviews

Write a Review

2137 Reviews of Kim Hausmann

November 05, 2018

Dealership Rating
Employee Rating

Excellent Great service and friendly faces,professional,courteous. Will recommend to friends and associates for service and buying a car or truck. So for very p More

by kilbanej1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson

Nov 05, 2018

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 03, 2018

Dealership Rating
Employee Rating

Above and beyond. Dealership is always understanding and they always take care of me and they are very thorough about everything. Great dealership and the service adv More

by steve.wimberly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time! We'll make sure to let Kim know that she did a great job.

November 01, 2018

Dealership Rating
Employee Rating

Oil change Length of wait for a simple oil change was 2 hours and I had an appointment. I feel that's a long wait for that service More

by hrmmam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! We agree that 2 hours is a bit over what we estimate for an oil change and tire rotation. We do apologize about that. We hope it will come as a comfort to you to know that we are diligently working to make improvements on our process that will result in shorter wait times for our customers. We hope that your otherwise great experience will be even further improved upon during your next visit with us!

November 01, 2018

Dealership Rating
Employee Rating

awesome the service department was totally professional and polite, Kim Hausmann was an awesome attendant, kept me informed of everything and Mathew Tate is a More

by amanbirk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tate

Nov 01, 2018

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with Kim & Matt. We look forward to seeing you next time!

October 29, 2018

Dealership Rating
Employee Rating

The Best way to get the Best Service I was right in,sat down in a comfortable chair and was done before I knew it, I Love this place and I will be back??💞 More

by firstwife3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson

Oct 29, 2018

Jim Butler Chevrolet responded

Thank you for your kind words! We love you too! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help! <3

October 29, 2018

Dealership Rating

Rude Customer Service It was incredibly frustrating to bring my vehicle to this location for service. There was a woman working in the service area who was very rude, curt More

by ANONYMOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Johnson

Nov 05, 2018

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

October 24, 2018

Dealership Rating

Steering Recall The service department has always been the best part of Jim Butler Chevrolet. Employees are polite, professional and responsive. I have had every vehi More

by ChevyBigWheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson, Dalton Kiley

Oct 24, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're thrilled that our Service Department has taken great care of you over the last ten years and we look forward to working with you for another 10 years! Safe travels & see you next time!

October 22, 2018

Dealership Rating
Employee Rating

Scheduled maintenance Met quickly by check in and escorted to service writer. Went smoothly. Finished ahead of predicted time and parked right outside the door. No issue More

by jbt007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Kiley

Oct 22, 2018

Jim Butler Chevrolet responded

We're so glad everything went smooth and easy for your experience with us! We look forward to seeing you again next time!

October 19, 2018

Dealership Rating
Employee Rating

Kim Hausmann Kim was very knowledgeable and helpful when I needed service. She kept me informed in a timely manner Kim called me to let me know additional service More

by anngay2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ardi Zegullaj

Oct 19, 2018

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved working with Kim and we can’t wait to have you back at the dealership. Safe travels!

October 19, 2018

Dealership Rating
Employee Rating

Excellent They was very friendly and moving fast to give me in and out .Find out what was going on with my car. Bye it was going to take a while they put me in More

by nancyboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2018

Jim Butler Chevrolet responded

Thank you for your kind review, Nancy! We're so glad that Kim was able to take excellent care of you during your visit with us and make sure we provided the best possible experience for you! We look forward to working with you again next time.

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