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Kim Hausmann
Kim Hausmann | Page 206
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
November 13, 2018
Great Service Department I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best se I always get great service at Butler's service department, starting with the associate that greets me and ending with the cashier. Kim is the best service writer!! More
by triday
Verified CustomerOther Employees Tagged: Bill "Fuzz" Steinlage
November 13, 2018
I am able to feel confident and assured. I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont I am able to sit back and relax while the professionals tend to my car. I can be assured that the car is being serviced appropriately and that I wont' have to return for several months. In the interim, my car will run smoothly and need no service. Thanks to the courteous and knowledgeable women who work at Jim Butler Service Department. More
by marywainscottofs
Other Employees Tagged: Mike Johnson
November 13, 2018
Always a great experience! I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best servi I love going to Jim Butler Chevrolet for service! They always provide me and my family with excellent customer service. Kim Hausmann is the best service adviser there and treats her customers as if they are the most important people in the world! More
by tf4favre
Other Employees Tagged: Scott Johnson
November 13, 2018
As advertised, Powerhouse Sales & Service I can't say enough about how I'am treated as a customer of Jim Butler Chevrolet, from the time I purchased thru my schedule service appointments, they I can't say enough about how I'am treated as a customer of Jim Butler Chevrolet, from the time I purchased thru my schedule service appointments, they are a POWERHOUSE TEAM as mention in their TV ads. More
by exhibits02
Other Employees Tagged: Don Bay , Alex Cox
November 13, 2018
Horrible service I dropped my truck off to get warranty repairs done on Tues. Oct. 30 for my Wed. 8:25 am appointment. I had to call everyday to get a update on the tr I dropped my truck off to get warranty repairs done on Tues. Oct. 30 for my Wed. 8:25 am appointment. I had to call everyday to get a update on the truck. The truck was finally brought in to get looked at on Mon. Nov. 5, Kim told me what parts were needed to be replaced. Kim also told me she was going to ask around to make sure my wheels and tires were bought with the truck and would give me a call back. I had to call back Tues. to see what the status was on the truck since I have not received any phone calls about the truck. Kim said the tires were bad or had a slipped belt. Kim informed me that the tires had to be ordered then the truck had to sent to Dalo to get the tires installed. Since the start of the whole ordeal I informed Kim I need the truck back before the 10th. Brian called me from Dalo and told me I was lucky cause the tires aren't going to pro-rated so I wouldn't have to pay anything. I bought the truck as it sits, why would I have to pay for a faulty tire or tires? I could not wait any longer for the truck to get done, so I have to take more time out to take it and get the tire installed. I already had to be out of the truck for over a week. I got the truck back and none of the tire pressure were set. I have been a mechanic for or 17 years and no one there can explain how the tires were balanced if the air pressure is not correct. The service is horrible. If I had a car at my shop for over a week and never called the customer I would be out of business very quickly. The second part is there is nice scratch on my front bumper. Kim said the tech said it was already there when it came into the shop. Well that was 6 days later. The cars are crammed in the parking lot. When I picked up the truck a guy from inside moved the car that was park in front of the truck. The guy could barely get into the car to move it. The door was touching the front bumper of my truck as he tried. I would never recommend anyone to get the vehicle serviced here. This is part of the reason we bought our other car at a different dealer. More
by mbaras
November 09, 2018
Customer service Big thank you to Matt for selling us our new truck, 2 years ago, car this year, he is very knowledgeable to what we were looking for, and very easy to Big thank you to Matt for selling us our new truck, 2 years ago, car this year, he is very knowledgeable to what we were looking for, and very easy to work with!! Not pushy at all!! I have walked away from many that were at other dealerships. We have been very satisfied at Jim Butler. Customer service was very polite, quick and helpful. Had to wait a little bit for oil change and tire rotation, but they make the waiting not so bad, nice waiting area, everything you need is right there for you. Thank you!! We love our vehicles!! :-) More
by TAB1
Other Employees Tagged: Matt Vallee , Melissa Perez
November 08, 2018
great people and great service Everyone in the service area makes the process easy. Service is good, waiting area is clean, and the work is done in a timely manner. Kim Hausmann Everyone in the service area makes the process easy. Service is good, waiting area is clean, and the work is done in a timely manner. Kim Hausmann and Mike Johnson are both terrific at getting you through the entire process. And, both are very nice people. More
by deputysiscel
Other Employees Tagged: Mike Johnson
November 06, 2018
Always Caring/Always Listen Kim always makes my visit personal and makes me feel important to her and to Jim Butler! I appreciate the gift of free service on new vehicles from C Kim always makes my visit personal and makes me feel important to her and to Jim Butler! I appreciate the gift of free service on new vehicles from Chevrolet! I do love my new Malibu but I wish it still had a CD player!!!!! Other than that--it is the perfect car for me! More
by pandarn
November 06, 2018
Eliminated our worries We brought our car "in" because I heard a "sound" at the RF wheel associated with revolutions of the wheel, that was not heard in the passenger comp We brought our car "in" because I heard a "sound" at the RF wheel associated with revolutions of the wheel, that was not heard in the passenger compartment. I was told to bring it in the next day. We did. Despite a heavy workload in the service department we received a diagnosis later that day, ordered a wheel strut which was installed the next day. All of this was possible because Kim, the service advisor, guided our car and kept up informed through the diagnosis and repair process. All of the staff extended a "customer first" attitude ---our service bill was explained thoroughly by the cashier, and a service representative supervisor even went outside to bring the car to my wife so she wouldn't hafta be out in the rain to get it. More
by pfontane
November 05, 2018
Fast and Reliable Service Always at the dealership, I am treated with the fast and courteous customer service. I feel that I am important!!! The service advisor explained to me Always at the dealership, I am treated with the fast and courteous customer service. I feel that I am important!!! The service advisor explained to me the status of my oil change as well as letting me know about another possible issue, getting resolved. All in all this service department get a 100% from me!!! More
by ldellbri
Other Employees Tagged: Mike Johnson, Dalton Kiley
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