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Kim Hausmann
Kim Hausmann | Page 46
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,085 Reviews
2,085 Reviews
Write a Review2085 Reviews of Kim Hausmann
February 12, 2024
I always go out of my way to come to this location because the customer service is always great and they always find the root of the problem that my car has. because the customer service is always great and they always find the root of the problem that my car has. More
by juinitaperry
Verified CustomerOther Employees Tagged: Gene Wondell
February 12, 2024
I was not 100% pleased with the service received. We bought my 2020 Volvo from your dealership in October and by December the car was having problems, which we understood. The car had to be sent to We bought my 2020 Volvo from your dealership in October and by December the car was having problems, which we understood. The car had to be sent to a Volvo dealership (which again, we understood) but once it was sent to Volvo, we didn't get much support from Jim Butler. The first issue was that we couldn't get approved for a rental car. We eventually got approved for one but only for 10 days and it wasn't going to be for a car of the same value as my volvo, which has never been the case at any other dealership I've worked with. We ended up being without a car for close to 2 months with no communication from anyone. We tried calling Volvo and they wouldn't call us back and Jim Butler essentially washed their hands of it. I understand you can't work on Volvo's but you all took the money when we bought it so it is ultimately your responsibility. It was very frustrating to pay 2 car payments and 2 insurance payments on a car we couldn't even drive. If you all cannot handle foreign automobiles you shouldn't take the responsibility of selling it. On top of that, we found out the salesperson we worked with just a couple months prior was no longer with the company. That salesperson was working on trying to get us another key fob and also my parent's referral fee b/c they referred us to you and we were told they would be receiving $250.00. Neither of those things have happened and now we are being told that your dealership can't actually help us with getting another key fob. Now I have to make a claim with our warrantee for another fob, which seems wrong. We were promised up front that you all were not like other dealerships because we have had not so good experiences in the past, but unfortunately, your service has not yet lived up to that promise. Please note that I never talked to anyone specific, but I am being told that I MUST provide a rating for an employee. The information I provided on the rating is not accurate. More
by breece413
February 12, 2024
Every experience with Kim is amazing, she really goes above and beyond for her customers and make sure that every single person gets a personalized experience. I am so grateful to have such an amazing se above and beyond for her customers and make sure that every single person gets a personalized experience. I am so grateful to have such an amazing service advisor to work with. More
by Haris.V
February 07, 2024
Jacob was excellent with making sure I left with the vehicle I was satisfied that with and the parts staff we’re extra extraordinarily vigilant about getting the all weather floor mats I ordered. vehicle I was satisfied that with and the parts staff we’re extra extraordinarily vigilant about getting the all weather floor mats I ordered. More
by arch1037
Other Employees Tagged: Gene Wondell
February 02, 2024
Usually very good service, I have purchased 3 vehicles here. Last warranty issue we had was less than satisfying and took the better part of the 4 weeks to get the vehicle completely back. Twice during here. Last warranty issue we had was less than satisfying and took the better part of the 4 weeks to get the vehicle completely back. Twice during this particular warranty service it was given back to us with more issues than it went into service to correct. Each time we attempted to pick the vehicle up we had to pay a deductible and the vehicle could not even make it off the lot. More
by BLACKHAWKDRIVER
Other Employees Tagged: Gene Wondell
February 02, 2024
Kim Hausmann is the best! She treats me with respect and explains everything. She’s the best! She treats me with respect and explains everything. She’s the best! More
by the2mms
Other Employees Tagged: The young lady who waited on me when I pulled was awesome, but I can’t remember her name! She even pulled my car to front so I could nit have to walk out in cold!
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