Kim Hilley | Page 7

Great experience We were welcomed warmly and Ray took all the time we needed to answer questions and test-drive a car. He was very understanding of our desire to try o We were welcomed warmly and Ray took all the time we needed to answer questions and test-drive a car. He was very understanding of our desire to try other brands and invited us back if we had more questions or wanted to try other cars. We left feeling he had our best interest in mind. We came back two days later to test-drive another car and buy it. It was another smooth experience. We never felt manipulated or that he was trying to sell us something we didn’t want. We felt the trade-in value on our old car was fair. Altogether, a pleasant buying experience. More

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Purchase I am so impressed by our experience at Kisselback Ford. I usually compare car shopping with root canal...necessary but utterly painful!! But from th I am so impressed by our experience at Kisselback Ford. I usually compare car shopping with root canal...necessary but utterly painful!! But from the moment we walked into this dealership I could feel the difference. Everyone was friendly and welcoming but not overpowering. Our salesperson, Kari Rojas actually listened. So unlike other salesersons we have encountered. She was knowledgeable, friendly but not pushy. She found us the perfect vehicle!! She provided the customer experience most people only dream of!! She has spoiled us for any other car salesperson. All the people we dealt with were so helpful. They are all a credit to Kisselback. Bobby Kisselback and several of his staff came out to welcome us to the family when we were leaving with our purchase. Kari sat with us and went over all the features. She made it clear she would always be available in the future. We have purchased vehicles in the past but no other dealer has ever impressed us like this one!! Kisselback will be our first choice for future purchases. We will definitely recommend Kisselback to anyone looking for a vehicle. This is just the start of a long and happy relationship. Thank you, Kari, and the rest of the Kisselback Family! More

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Outstanding experience and commitment to community Rob was a tremendous pleasure working with. Not only is he a fellow Marine and brother in arms, but his level of customer service he provides is top Rob was a tremendous pleasure working with. Not only is he a fellow Marine and brother in arms, but his level of customer service he provides is top notch. In addition to this, my hats go off to Bobby (Kisselback) in what he does on a monthly basis to help honor our veterans w/in the community. I had the ironic pleasure of experiencing this display on the day I went in to purchase my vehicle. Thank you sir for that! Semper Fidelis, Ed Dunn Sgt. - US Marine Corps (former) More

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Sales Kari Rojas Kari Rojas was excellent. I strongly recommend her. She exceeded our expectatioms. The staff was wonderful and really went all out to satosfy our need Kari Rojas was excellent. I strongly recommend her. She exceeded our expectatioms. The staff was wonderful and really went all out to satosfy our needs. More

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Great Experience At Kisselback We purchased a used vehicle at Kisselback. We could not have asked for a better experience. Everyone at the dealership were friendly, helpful, and p We purchased a used vehicle at Kisselback. We could not have asked for a better experience. Everyone at the dealership were friendly, helpful, and professional. We were acknowledged the minute we walked in the door and when waiting for our agent to get an answer or bring a vehicle around everyone made certain we were kept in the loop and comfortable. Our original sales agent left in the middle of our purchase and Jack Pate closed out our deal. Both agents were great. Would definitely use this dealership again. Great place to do business. More

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Excellance in Customer Service We were met at Kisselback Ford with a warm and friendly reception by Kari Rojas. Kari answered all questions with never an intent to "pressure" a sal We were met at Kisselback Ford with a warm and friendly reception by Kari Rojas. Kari answered all questions with never an intent to "pressure" a sale. This got my attention! From visiting the car lot, making a sale, and finally signing the contract with the very professional Tammy Walters. This best car buying experience I have ever had! Carolyn Gentry-Larson More

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Amazing!!! I was completely satisfied with my car buying experience with Rodney Inesta Cruz. He did everything he could to make sure I was not only happy with th I was completely satisfied with my car buying experience with Rodney Inesta Cruz. He did everything he could to make sure I was not only happy with the Ford Fusion but that it was exactly what I wanted. Never at any point did I feel pressured to buy. In fact it was quite the opposite. He was very patient with us, especially on a Saturday afternoon. I will recommend Rodney to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. The staff at this location is equally Amazing, Kim and Mike were both very friendly and helpful thought the whole process! More

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Great Experience Rodney Inesta was absolutely terrific. he worked hard to get us the deal we wanted and was very easy to deal with. The whole team (Mike Lesch, Kim H Rodney Inesta was absolutely terrific. he worked hard to get us the deal we wanted and was very easy to deal with. The whole team (Mike Lesch, Kim Hilley, and especially Rodney) made this as refreshing of a car buying experience as you will find. After our purchase, the entire dealership came out to thank us (including Mr. Kisselback). Loved it and we WILL be back. More

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My Used Car Purchase On March 14,2016 My wife and I were looking to purchase a car and we test drove a Ford Fusion at Kisselback. We went to a few other dealerships and test drove other ca My wife and I were looking to purchase a car and we test drove a Ford Fusion at Kisselback. We went to a few other dealerships and test drove other cars, but we came back to Kisselback because they had the best sales team and the best deal for us. Rodney Inesta Cruz help us on both of our visits. He is an excellent sales person and he made us feel really comfortable. He also shared a little about his personal life and we had some stuff in common which made the experience even better. We got to meet all the staff and shook hands with Mr. Kisselback himself. I would buy for them again and send everyone I know to them for the best deal in town. Reinaldo and Cathryn Mclaughlin More

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From NY to Fl review Moving from NY to FL was difficult...then on the Ford Fl website..I emailed questions and Kisselback was prompt and interested...Brian M. emailed, the Moving from NY to FL was difficult...then on the Ford Fl website..I emailed questions and Kisselback was prompt and interested...Brian M. emailed, then call me and was very prompt & courteous... I was very interested in a certain car..being Orange, 4 cyc, vista roof & more...he did his search and found my car...I also did research with TrueCar.com and by far KesselBack had better prices !!! Thanks again to Brian M. And Kim H. More

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