Kim Rafferty | Page 4

The last Stop I would like start off be saying that this dealership has always been very helpful and very honest. I will be doing all of my business here. The sal I would like start off be saying that this dealership has always been very helpful and very honest. I will be doing all of my business here. The sales team is great but that is only a quarter of this place the service department and my service coordinator Christy Six are amazing. Lead by an outstanding service manager Kim Rafferty. The whole team does a great job and do it well together More

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Check engine light Staff was nice as always. Once they determined what was wrong with my car, they called me and went over what needs fixed, what needs ordered and the p Staff was nice as always. Once they determined what was wrong with my car, they called me and went over what needs fixed, what needs ordered and the price. It was reasonable and completed within a day from our conversation. More

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Service Above and Beyond by Kim R and Christy S!!! I had a recent service issue that was going to require me to make a second trip to Ravenna from N. Canton. Kim Rafferty and Christy Six quickly went t I had a recent service issue that was going to require me to make a second trip to Ravenna from N. Canton. Kim Rafferty and Christy Six quickly went to work to make sure that I would not be inconvenienced for a second day. They also went clearly above and beyond to mitigate some of the overall cost of the repair which was a bonus that was a pleasant surprise and was not expected in today's world.. As a result of this recent experience I remain a loyal customer and will ALWAYS look here first when purchasing a new vehicle. If you want a fair, honest and customer oriented car dealer with what believe is the BEST service department in Ohio look no further that Haasz. Bruce DeVore-N. Canton, OH More

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New Jeep Grand Cherokee I just purchased my 4th vehicle in a row from Haasz Automall of Ravenna. It started off when I was in for a routine oil change with my 2017 Jeep Chero I just purchased my 4th vehicle in a row from Haasz Automall of Ravenna. It started off when I was in for a routine oil change with my 2017 Jeep Cherokee with Kim Rafferty and Mike Purk (who always take great care of my cars) when Christine Cosma, who now works for Allstate within the Haasz building saw me and started talking to me about upgrading to a Jeep Grand Cherokee. Christy introduced me to Kyra Sours (since my favorite salesman Brennan Scott was off for the day). Kyra did a great job in showing me a new Jeep Grand Cherokee that had a lot of the options that I like… and Adam Gordon and Andy Huzvar were also very helpful in the process of my test drive. On his return to work Brennan followed up and along with Ryan Choong got me the vehicle I was looking for. Mary Scott got me a great finance rate as she always does and Matthew Young made sure all of my insurance documents were taken care of with Allstate. Once again they all did a great job and work very hard to keep my business. I’ll be back again soon because now 4 of the 6 vehicles in my driveway are Dodge/Jeep and all 6 used to be General Motors. More

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Service Department I have had many issues with my 2017 Jeep Compass, and every time I come into the service department, I always go to my 3 special ladies Kim, Darleen a I have had many issues with my 2017 Jeep Compass, and every time I come into the service department, I always go to my 3 special ladies Kim, Darleen and Christy, those 3 ladies always go above and beyond to make sure I get the best service possible. Lately I have had carpet and cushion problems and with the help of these 3 ladies I’m able to get my cushions and carpet replaced, they go above and beyond to give me the greatest service possible, and because of these ladies, I wouldn’t go anywhere else. I have even came in just to visit them (only because I live around the corner lol) but when I’m having a roughy day these ladies put a smile on my face and make my day better. These ladies deserve a raise. More

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Purchase a 2018 Sahara Unlimited. Great dealer to work with in making our purchase. The Service Dept is one of the best also. They went above and beyond showing my wife how to use the Great dealer to work with in making our purchase. The Service Dept is one of the best also. They went above and beyond showing my wife how to use the apple car play. Thanks Zack. More

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Customer service Mike Purk and Duane Jones were great!! They were very knowledgeable and patient. Will definitely return and ask for one of them in the future. Mike Purk and Duane Jones were great!! They were very knowledgeable and patient. Will definitely return and ask for one of them in the future. More

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Radio replacement. Headlight cover replacement. Mike and Kim are very professional, caring and knowledgeable. Tyler makes sure everything is handled correctly in a timely fashion. If necessary a ren Mike and Kim are very professional, caring and knowledgeable. Tyler makes sure everything is handled correctly in a timely fashion. If necessary a rental car is available. Very positive experience with these employees. More

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Service and Test Drive Currently owning 6 vehicles and the last 3 purchased from Haasz, I have become very familiar with their Service and Sales departments. Most of the vis Currently owning 6 vehicles and the last 3 purchased from Haasz, I have become very familiar with their Service and Sales departments. Most of the visits are for routine maintenance (oil changes, etc.), but there have been a few recalls too. I am a very particular person, and the staff at Haasz has gone above and beyond lately. I am glad to see Justin Gallina back in Service, and I've dealt a lot with Mike Purk and Kim Rafferty. All 3 have made sure my vehicle is taken care of and I really appreciate it. Christy Cosma has always been great to work with keeping open communication on the vehicles in inventory, and I wish her luck on her move to Allstate within the Haasz building. She introduced me to Kyra Sours, who did a great job in showing me a 2018 Jeep Grand Cherokee that had the options I like, since my favorite salesman Brennan Scott was off for the day. Adam Gordon and Andy Huzvar were also very helpful in the process of my test drive, and if I end up purchasing this vehicle I know Mary Scott will get me a great finance rate as she always does. If anything happens to it, I know Willie Jones at the Collision Center will take care of it like 2 cars he repaired/painted for me in the past. The Service and professionalism I've experience there lately prompted me to write this review and say Thanks and keep up the good work! More

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Customer I have been a customer for about 5 years dealing with Andy one of the Manager and he has gone beyond and above to help my friends and family with ever I have been a customer for about 5 years dealing with Andy one of the Manager and he has gone beyond and above to help my friends and family with every purchase. He is always makes sure the deal goes efficiently and follows back up in few days to verify were very satisfied with our purchase. Looking forward to doing business with Andy in the future. Thank you again Andy for another great purchase. Mr. Pinkus. More

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