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Kim Rafferty
69 Reviews
Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
41 yrs, 3 mos
Specialties & Trainings
DIESEL MECHANICS JOURNEYMAN CERTIFICATE
MASTER CERTIFIED WITH CHRYSLER
69 Reviews of Kim Rafferty
November 01, 2018
Excellent service, explained everything, very courteous. Went to the original dealership to have my Jeep fixed (GanleyAuroraChrysler Jeep). They quoted me over $3,000 to repair my heater. (2013 Wrangler Went to the original dealership to have my Jeep fixed (GanleyAuroraChrysler Jeep). They quoted me over $3,000 to repair my heater. (2013 Wrangler). Called Haas Auto Mall in Ravenna. They fixed the heater problem for under $600.00. Very pleased with there service, care, true professionalism. I will be going back there again for all my maintenance needs! More
by Jeepwrangler2013
Other Employees Tagged: Jeffrey Austin, Stephanie Mcarthy
September 24, 2018
Excellent Have always had a great experience with everyone who works at haasz Kim rafferty is the best at what she does goes out of her way to help me Have always had a great experience with everyone who works at haasz Kim rafferty is the best at what she does goes out of her way to help me More
by Pudster69
Other Employees Tagged: Mike Teter
September 12, 2018
Never buy from here You should read my review on their website. There is so much there. It would be hard to explain everything this place did wrong because there is too m You should read my review on their website. There is so much there. It would be hard to explain everything this place did wrong because there is too much to explain...read my review on FB website...Michelle Waters More
by Michelle
Other Employees Tagged: Greg Baxter, Ray Miller, Andrew huzvar ?
July 24, 2018
Check engine light Staff was nice as always. Once they determined what was wrong with my car, they called me and went over what needs fixed, what needs ordered and the p Staff was nice as always. Once they determined what was wrong with my car, they called me and went over what needs fixed, what needs ordered and the price. It was reasonable and completed within a day from our conversation. More
by Amy Waugh
Other Employees Tagged: Christy Six
July 24, 2018
The last Stop I would like start off be saying that this dealership has always been very helpful and very honest. I will be doing all of my business here. The sal I would like start off be saying that this dealership has always been very helpful and very honest. I will be doing all of my business here. The sales team is great but that is only a quarter of this place the service department and my service coordinator Christy Six are amazing. Lead by an outstanding service manager Kim Rafferty. The whole team does a great job and do it well together More
by Jayson1978
Other Employees Tagged: Geno Gordon , Jeffrey Austin, Christy Six
July 24, 2018
Service Above and Beyond by Kim R and Christy S!!! I had a recent service issue that was going to require me to make a second trip to Ravenna from N. Canton. Kim Rafferty and Christy Six quickly went t I had a recent service issue that was going to require me to make a second trip to Ravenna from N. Canton. Kim Rafferty and Christy Six quickly went to work to make sure that I would not be inconvenienced for a second day. They also went clearly above and beyond to mitigate some of the overall cost of the repair which was a bonus that was a pleasant surprise and was not expected in today's world.. As a result of this recent experience I remain a loyal customer and will ALWAYS look here first when purchasing a new vehicle. If you want a fair, honest and customer oriented car dealer with what believe is the BEST service department in Ohio look no further that Haasz. Bruce DeVore-N. Canton, OH More
by Bruce-North Canton
Other Employees Tagged: Christy Six
July 23, 2018
New Jeep Grand Cherokee I just purchased my 4th vehicle in a row from Haasz Automall of Ravenna. It started off when I was in for a routine oil change with my 2017 Jeep Chero I just purchased my 4th vehicle in a row from Haasz Automall of Ravenna. It started off when I was in for a routine oil change with my 2017 Jeep Cherokee with Kim Rafferty and Mike Purk (who always take great care of my cars) when Christine Cosma, who now works for Allstate within the Haasz building saw me and started talking to me about upgrading to a Jeep Grand Cherokee. Christy introduced me to Kyra Sours (since my favorite salesman Brennan Scott was off for the day). Kyra did a great job in showing me a new Jeep Grand Cherokee that had a lot of the options that I like… and Adam Gordon and Andy Huzvar were also very helpful in the process of my test drive. On his return to work Brennan followed up and along with Ryan Choong got me the vehicle I was looking for. Mary Scott got me a great finance rate as she always does and Matthew Young made sure all of my insurance documents were taken care of with Allstate. Once again they all did a great job and work very hard to keep my business. I’ll be back again soon because now 4 of the 6 vehicles in my driveway are Dodge/Jeep and all 6 used to be General Motors. More
by bgorby1
Other Employees Tagged: Mary Scott, Brennan Scott , Ryan Choong, Christine Cosma, Adam Gordon, Andy Huzvar, Mike Purk, Kyra Sours, Matthew Young
May 29, 2018
Service Department I have had many issues with my 2017 Jeep Compass, and every time I come into the service department, I always go to my 3 special ladies Kim, Darleen a I have had many issues with my 2017 Jeep Compass, and every time I come into the service department, I always go to my 3 special ladies Kim, Darleen and Christy, those 3 ladies always go above and beyond to make sure I get the best service possible. Lately I have had carpet and cushion problems and with the help of these 3 ladies I’m able to get my cushions and carpet replaced, they go above and beyond to give me the greatest service possible, and because of these ladies, I wouldn’t go anywhere else. I have even came in just to visit them (only because I live around the corner lol) but when I’m having a roughy day these ladies put a smile on my face and make my day better. These ladies deserve a raise. More
by Pcdker0421
Other Employees Tagged: Darlene Clark, Christy Six
May 02, 2018
Purchase a 2018 Sahara Unlimited. Great dealer to work with in making our purchase. The Service Dept is one of the best also. They went above and beyond showing my wife how to use the Great dealer to work with in making our purchase. The Service Dept is one of the best also. They went above and beyond showing my wife how to use the apple car play. Thanks Zack. More
by Jeep123456
Other Employees Tagged: Geno Gordon, Zach Haasz , Andy Huzvar
May 01, 2018
Customer service Mike Purk and Duane Jones were great!! They were very knowledgeable and patient. Will definitely return and ask for one of them in the future. Mike Purk and Duane Jones were great!! They were very knowledgeable and patient. Will definitely return and ask for one of them in the future. More
by Zeusgoblin
Other Employees Tagged: Duane Jones, Dana North, Mike Purk, Christy Six
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