Kim Rasch
Kim Rasch at Deur-Speet Motors

Kim Rasch | Page 13

Sales

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

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5.0
177 Reviews
5.0

177 Reviews

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177 Reviews of Kim Rasch

November 01, 2018

Dealership Rating
Employee Rating

Great Pricing & a Beautiful Drive From Grand Rapids I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my curre More

by Bosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies

Nov 02, 2018

Deur-Speet Motors responded

Thanks you for taking the time to provide us a review. I am sorry you were unable to give us a five star. I believe the feeling on the vehicle was that we were far below Kelly Blue pricing so we were at our bottom line price no matter what a inspection would have found. As far ad document fee's go - we do charge a 210.00 doc fee which is allowed by the state. Most dealers do, but not all. However, if you do charge a document fee you are required by law to charge everyone the same fee - 210.00 or up to 5% of the value. All of our employee's also pay the same fee when buying their vehicles from us. All that said, I apologize if any of us made you feel uncomfortable and we do appreciate that you took the time to give us feed back. By doing so, you give us areas to where we can improve! Thanks again and enjoy the new ride!

Nov 02, 2018

Bosco responded

Thanks for your response, I am very happy w/ the vehicle. The pricing was great and I am very happy w/ the deal. State law limits the amount a dealer can charge to a maximum of 5% of the value of the sale, not to exceed $210. I was told the state required a $210 fee, which is not true at all. MI is one of the few states that caps the charge, allowing the dealer to set their own rates not to exceed the maximum. A vehicle inspection is essential when buying a used car, especially when there is not a warranty offered. Explaining that you are at rock bottom pricing regardless of what an inspector might find is totally understandable, which I believe you were, but that is not the conversation we had. I'm loving the car and have already told two friends who are shopping to check out your inventory. Thanks again!

October 21, 2018

Dealership Rating
Employee Rating

Service and recall Fast, efficient, and pleasant. Good Job! I like working with this dealership. They completed recalls on my van in a timely manner, faster than the t More

by Botbyl7099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik

October 19, 2018

Dealership Rating
Employee Rating

Purchase Everyone at Deur Speet was helpful, professional, and responsive. Our first point of contact was Kim Rasch. She pulled in other individuals, as appr More

by eklm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman , Tom Schuiteman

October 05, 2018

Dealership Rating
Employee Rating

Awesome Truck Thanks for the great service you gave me while purchasing the truck of my dreams. It was a smooth transaction and painless. Thanks again, you guys ro More

by Ruchicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies , Andy Zapletal, Dyan Zapletal

Nov 02, 2018

Deur-Speet Motors responded

Glad to hear you love your new truck! Thank you for your review!

September 22, 2018

Dealership Rating
Employee Rating

Great prices, no sales pressure I researched prices in my area and found Deur Speet to be the most competitive. When I went to test drive it there was no pressure. When we went to pu More

by Carbuyer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies

Sep 26, 2018

Deur-Speet Motors responded

So happy to hear your buying experience was a good one! Also, thanks for giving us a review!

September 22, 2018

Dealership Rating
Employee Rating

Love this dealership I have bought several vehicles from this dealership and have always been completely satisfied. Warranty is great. Service is quick. Will deal with More

by June Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Bruce Gracik

Oct 01, 2018

Deur-Speet Motors responded

June, thank you for your review. Really pleased that you have been a long time customer - we really appreciate it!

September 21, 2018

Dealership Rating
Employee Rating

Very helpfull and informative If you need fast and friendly, this is the place to go! I had many questions about a used vehicle and was able to have them all answered. More

by Mydodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

Sep 26, 2018

Deur-Speet Motors responded

Glad to hear your questions were answered and that you had a good buying experience!

August 04, 2018

Dealership Rating
Employee Rating

The strive hard to find the vehicle you want. Great overall experience with Deur speet. I would definetly use them again. The people I dealt with were very helpful in finding the exact vehicle I w More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

July 19, 2018

Dealership Rating
Employee Rating

Great experience The whole staff at Deur Speet was helpful, patient, informative and available. We were cautious about what we were doing and dragged our feet with th More

by Big Horn!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

June 19, 2018

Dealership Rating
Employee Rating

Deur-Speet Motors Rocks! Just bought a new Jeep Cherokee! Everyone is great to deal with from sales to the service depart and that is why we keep going back! This is the 3rd n More

by Car girl,Heidi14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Bruce Gracik, Todd Schuiteman , Matt Alderink

Jul 16, 2018

Deur-Speet Motors responded

Glad to hear that our service department is why you keep coming back! We will share that information with them! Thank you for your business!

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