Kim Tran

eCarOne responded

Brian, Thank you for the fantastic 5-star review and congratulations on your BMW! We are delighted to hear that Kim and the entire team provided an awesome, no hassle experience with exceptional service. At eCarOne, we work hard to create a professional, transparent, and customer focused environment, and it is great to know that Kim took the time to listen to your needs and make the process enjoyable from start to finish. Thank you for trusting eCarOne with your BMW purchase. Welcome to the eCarOne family, and we hope you enjoy every mile in your new BMW!

eCarOne responded

Thank you Cari for your review and congratulations on your Tesla Model S. We are glad Kim provided knowledgeable, attentive service and was quick to answer your questions throughout the process. We do apologize for the mix up with the charger and for the vehicle not being fully charged at delivery, but we are happy we were able to quickly get the correct charger sent out to you. We are also sorry to hear you are already dealing with a service concern and certainly understand the frustration. We truly hope everything is covered under the factory warranty and resolved quickly for you. Thank you again for your business and for giving eCarOne the opportunity to earn your trust.

eCarOne responded

Thank you Monica for the 5 star review and congratulations on your vehicle. We are glad your first time buying experience with eCarOne was friendly, smooth, and provided great value. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we truly appreciate your business and are happy to hear you are enjoying your purchase. Welcome to the eCarOne family!

eCarOne responded

Thank you, Andy, for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your vehicle purchase. We are thrilled to hear you had an easy and stress free experience and that Kim took great care of you every step of the way. That is exactly what we aim to deliver. Welcome to the eCarOne family. We truly appreciate your recommendation and look forward to assisting you again in the future.

eCarOne responded

Thank you, Dianna, for the 5 star review and for choosing eCarOne for your BMW X5. We are so glad to hear Kim and her team made the experience amazing and easy, while making sure you and your husband felt taken care of every step of the way. Providing a kind, attentive, and customer focused experience is exactly what we strive for at eCarOne. Welcome to the eCarOne family, and congratulations on your BMW X5 from Top Rated Used Luxury Car Dealer DFW.

eCarOne responded

Thank you, Tanner, for the 5 star review and for choosing eCarOne for your Tesla. We are glad to hear Kim provided a seamless process and great customer service while addressing all of your questions and concerns promptly. That level of communication and efficiency is exactly what we strive for every day. Welcome to the eCarOne family and congratulations on your Tesla from Top Rated Used Luxury Car Dealer DFW.

eCarOne responded

Thank you for your continued loyalty and congratulations on your BMW! We truly appreciate you choosing eCarOne again for your second purchase. Kim, Ahmad, and Elias will be glad to hear they made your experience smooth and seamless from start to finish. Enjoy your BMW and welcome back to the eCarOne family, Top Rated Used Luxury Car Dealer DFW!

eCarOne responded

Thank you for the great review, Rose! We appreciate you recognizing CFO and the effort he put in to get everything done at lightning speed while working around your hectic schedule. Delivering a professional and efficient experience is exactly what we strive for at eCarOne, your Top Rated Used Luxury Car Dealer DFW. We are glad to hear you are enjoying the vehicle as well. Thank you again for your trust and welcome to the eCarOne family!

eCarOne responded

Thank you for the great review, Stuart! We are glad to hear your Lucid purchase was an easy and smooth experience. Kim does a great job listening to our clients, understanding their requirements, and making sure expectations are met every step of the way. At eCarOne, your Top Rated Used Luxury Car Dealer DFW, we pride ourselves on delivering a professional, transparent buying experience tailored to each client. Enjoy your Lucid and welcome to the eCarOne family!

eCarOne responded

Thank you for the incredible 5 star review and for trusting eCarOne for the fifth time. Congratulations to your son on his 2022 Rivian. We are honored to have earned your continued business and loyalty. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, delivering a consistently smooth and enjoyable experience every time is exactly what we strive for. Kim and Ash truly care about taking care of our clients and making the process transparent and stress free. We are thrilled to hear your Rivian purchase was another pleasant experience. Thank you again for your recommendation and for being such a valued part of the eCarOne family. We look forward to serving you for many more vehicles to come.