Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 8

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,221 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 5 mos

Industry Experience

40 yrs, 4 mos

5.0

1,221 Reviews

Write a Review

1221 Reviews of Kim Wolfram

January 15, 2026

Dealership Rating
Employee Rating

I have leased 3 Trucks from Mike, and I will come back again. He's a great guy to deal with. More

by jeffconway-mr.t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Very detailed and thorough. Also professional and kind. They explain things well. The waiting area is nice More

by baliscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Kim is always amazing. She always goes above and beyond and we’re extremely grateful to have her as our advisor! She always explains everything very well and makes us feel More

by Remeachj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

She is the most amazing service rep. I buy Lincoln's because of her SUPER lady More

by Gbasinger2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
Employee Rating

Kim kept me informed about what was going on with my car. She made things very easy Kim More

by gwcmarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Klaben Ford Lincoln responded

Thank you for sharing your honest feedback about your recent experience. We share this with our entire team and reflect on its content to see where we are doing well and areas needing improvement. In looking at this review against your Google review, it looks like some of our staff receiving 1 star reviews was a mistake perhaps? Might you have a few moments for a phone call Just to make sure there wasn't something we missed? We really appreciate your insight! Thanks! Aaron Heinlein M: 330.352.1925 aheinlein@klaben.com

January 05, 2026

Dealership Rating
Employee Rating

Our experience was amazing. Very thorough, quick and made it an easy process. Cassy, Tim, Angie in finance, and Kim in service treated us like family through the entire process. More

by Rfiorucci45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Cassy Mathes , Angela Mazzagatti

January 01, 2026

Dealership Rating
Employee Rating

Courtesy and service is always there with a big smile. My service girl Kim will go out of her way to please everyone of her customers. More

by JBDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe French , John Churpek

December 29, 2025

Dealership Rating
Employee Rating

My wife and I have purchased a few new cars and one certified used car. Honestly the reason we stick with klaben is the quality service we receive Freon the service department particularly Kim Wolfsom More

by boat4kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

My experience with Kim Wolfram has been nothing than amazing. I had an issue with my brakes making a grinding noise and took the F150 in as soon as I could. Kim diagnosed the concern with her team, co More

by dcdjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
8
...

Dealership Inventory (285 Vehicles)

used 2023 Ford F-150 car, priced at $43,336
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $48,510
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $48,343
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $49,226
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,786
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
used 2022 Ford EcoSport car, priced at $22,536
2022 Ford EcoSport
used
Diamond White exterior
Automatic
Four-wheel Drive