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Kimberly Heath
Kimberly Heath at Gettel Acura

Kimberly Heath | Page 10

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.9
235 Reviews
4.9

235 Reviews

Write a Review

235 Reviews of Kimberly Heath

August 05, 2023

Dealership Rating
Employee Rating

Kimber was easy to work with and get the job done, good car wash provided More

by TRAVELERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

Gettel Acura responded

Thank you for sharing your experience with Kimber and for taking the time to leave us your review. Your satisfactory is important to us and we are glad to have met your expectations. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

August 01, 2023

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Employee Rating

The staff at Gettel have treated both my wife and I extremely well. I have recommended them to friends More

by rob@golfinvenice.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bellucci, Abby Nichols, Jeffrey Thompson

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Aug 08, 2023

Gettel Acura responded

Thank you Rob for your amazing review about our sales team. We hope you and your wife are enjoying your new Acura and we greatly appreciate your recommendation. Please let us know if there is anything further we can do to assist and thank you for being one of our valued clients. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 29, 2023

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Employee Rating

Madison is a great service advisor. She picks up where others fall short!! She is a great asset to the department! More

by FISHSCRAPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Quinn

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Jul 31, 2023

Gettel Acura responded

Thank you for sharing your experience with Madison and our service department. I understand your experience with another advisor was not the same and we are glad to get it resolved. Please let us know if there is anything further you would like to discuss and I would be glad to assist anyway I can. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 28, 2023

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Employee Rating

Amazing staff and service department. The work on my car was completed on time and at the price quoted. Kimberly is very knowledgeable and the service requirements for our car. She is fr More

by brockmanzoo47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Gettel Acura responded

Thank you Brock for sharing your experience with Kimberly and our service department. We aim to serve at the highest level and glad to hear you are satisfied with the service performed. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 28, 2023

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Employee Rating

Great customer service! And my car was ready early! Have two Acura’s and love them! More

by MEBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman , Vlad Ivanovich

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Jul 31, 2023

Gettel Acura responded

Thank you for sharing your experience with our dealership and for being a long time member of the Acura family. We will continue to provide top quality service and look forward to assisting with all of your automotive needs. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 25, 2023

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Employee Rating

Service agent was helpful. The dealer policies are the worst I have ever seen in my 23 years as an Acura owner. The policies demonstrate a lack of customer focus and a sole f More

by Moldani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 25, 2023

Gettel Acura responded

Thank you for your review and we do apologize that you feel our policies are focused entirely on profit. If you would like to discuss exactly what policy you are speaking of please contact me directly and we can discuss anything else that felt was not customer friendly or meeting a clients expectations and see what where we can improve to better serve our clients. Please call me directly at 941-343-5700 or boconnor@gettel.com as I can not confirm which client you are based on just your username. Looking forward to discussing your visit with at your convenience, Brian O'Connor General Manager 941-343-5700 ext 26000 boconnor@gettel.com

July 23, 2023

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Employee Rating

My experience with Gettle Acura sales is not good. All Acura dealerships north of Gettle beat their price by a significant amoun. However their service department is outstanding and Kimber is a pleasu More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Gettel Acura responded

Thank you for your feedback Barry and sharing your experience with Kimber as well. We will look into our competitors to the North as well as we want to make sure our pricing is competitive with all the surrounding dealers both South and North of us. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 22, 2023

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Employee Rating

I was happy with the service done and the employees who assisted. Kudos to your service center. More

by ROLPH2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Gettel Acura responded

Thank you for sharing your experience with Kimber and our service team. We truly appreciate your review and taking the time to share your visit with others. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 21, 2023

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Employee Rating

Very nice people and great service. Car running good and back very clean. Thanks again More

by lynne.falcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman , Madison Quinn

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Jul 24, 2023

Gettel Acura responded

Thank you Lynne for the 5-star review and giving credit to everyone in service who you dealt with. We all truly appreciate that and look forward to seeing you again for service in the future. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

July 20, 2023

Dealership Rating
Employee Rating

I had a very pleasant experience when I brought my car in for service. They were very pleasant and professional More

by Bignick1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2023

Gettel Acura responded

Thank you Nick for sharing your service visit with us. We are grateful you took the time to post a review and we are looking forward to helping you again for your next service visit. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

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