Kimberly Heath | Page 21

Called for a oil change but had to ask a few times just to get pricing . Finally around $60. Made a appointment, after reviewing vehicle history I was advised I needed additional $859.90 of recommended se to get pricing . Finally around $60. Made a appointment, after reviewing vehicle history I was advised I needed additional $859.90 of recommended services. I declined and proceeded with just the oil change. Went to see a mechanic I had dealt with years ago. Asked for his advice for these services. I was told maybe one would need to be done anytime soon. I was hoping to build a trust with Gettel Acura! I'm not surprised with this but I would say to others maybe a second opinion might help save you some money. The dealership I dealt with for 5 years in Tennessee never pulled these tactics. I'll go back to them when I replace my Acura. All of these services were recommended without ever looking at the car. I received a courtesy call today asking if Gettle Acura reached my expectations. I had a feeling that what happened was standard operating procedures. So I said yes Gettle reached all my expectations and more. She seemed happy with my response. More

by Brian Verified Customer Verified Customer

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Kimberly is an outstanding asset to your operation. She was knowledgeable and pleasant to work with. In addition she outlined everything that should be done to my car in the near future without being p She was knowledgeable and pleasant to work with. In addition she outlined everything that should be done to my car in the near future without being pushy. Every business should have a “Kimberly “ More

by Marty Galner Verified Customer Verified Customer

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Great service and helpful staff. On time call and follow up. Car runs very well. On time call and follow up. Car runs very well. More

by ROSEBATTLES Verified Customer Verified Customer

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Kimber was awesome. So much better than my last experience with David. Look forward to working with her in the future. So much better than my last experience with David. Look forward to working with her in the future. More

by Angela Verified Customer Verified Customer

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Kimber and Jeff was fantastic how they handle a situation Was taken care of along with all the other work I had done all in a timely manner. Was taken care of along with all the other work I had done all in a timely manner. More

by Jimbella1970$ Verified Customer Verified Customer

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Very satisfied with the Service and very Happy that my car is in good condition. car is in good condition. More

by FETALS Verified Customer Verified Customer

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The staff was courteous, friendly and efficient with their service. They were able to fix the broken part in 1 visit and made sure everything else was in working order. their service. They were able to fix the broken part in 1 visit and made sure everything else was in working order. More

by mark34241 Verified Customer Verified Customer

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We love the new car that we bought from Grttel Acura The service department is top notch. We had the Auto Butler updated and it looks wonderful Keep up the good work service department is top notch. We had the Auto Butler updated and it looks wonderful Keep up the good work More

by JGILBERT5 Verified Customer Verified Customer

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It is always impeccable. Their service is awesome and everyone is always attentive and polite. I’m glad I purchased a car here everyone is always attentive and polite. I’m glad I purchased a car here More

by bertpat64 Verified Customer Verified Customer

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Great service. Prompt greeter and very good advisors. Kimber has been my service advisor through several cars and is wonderful! advisors. Kimber has been my service advisor through several cars and is wonderful! More

by LMFOLTZ Verified Customer Verified Customer

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