Kirsten Kaylor | Page 2

Nick was great as always- Honest - efficent- and really sincere on taking care of customer... sincere on taking care of customer... More

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What an absolute pleasure. After having a horrible experience at Nissan and a current Nissan customer I stopped by Ford Country. Let me say that Marvin Gomez is absolutely and After having a horrible experience at Nissan and a current Nissan customer I stopped by Ford Country. Let me say that Marvin Gomez is absolutely and by far the best sales consultant I have ever had in my lifetime. His complete transparency, ability to listen and take my needs and concerns into account was amazing. It was the smoothest buying experience. I just can’t say enough. The whole entire process from A-Z was amazing. I will highly recommend Ford Country and Marvin to my 900+employees and will definitely be a repeat buyer. Thank you very much. More

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The dealer has always been my favorite on maintenance, the staff have been very professional and very knowledgeable of the FORD products. Thank you, the staff have been very professional and very knowledgeable of the FORD products. Thank you, More

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My ticket writer was courteous and informative the waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems waiting room was clean . Angelica Guevara explained the work that had been accomplished and let me know I had no problems More

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Great service! Was in and out with no fuss and the staff was very friendly. Pretty sad the cafe was shut down due to COVID but that’s understandable was very friendly. Pretty sad the cafe was shut down due to COVID but that’s understandable More

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Kirsten is hands down the friendliest, generous, and most thoughtful person I have ever dealt with at any business. I do not know her personally, so this is a genuine review. She really got me out of a bin thoughtful person I have ever dealt with at any business. I do not know her personally, so this is a genuine review. She really got me out of a bind. They are a business there to make money. However, she took a lot things into consideration with my situation and truly earned a customer for life. If I am buying a Ford, I am dealing with Kirsten... period. More

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The service at this dealership what's the worst. I've always drove Fords. Traded my car in and bought a Subaru Outback.fcuk ford always drove Fords. Traded my car in and bought a Subaru Outback.fcuk ford More

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From the manager in service to Jose service writer. Never met two people that could lie so much this company without a doubt should close. They don't stand behind their work. I had car Shield took it there t met two people that could lie so much this company without a doubt should close. They don't stand behind their work. I had car Shield took it there to get to work done. Three alternators later I finally got it running is carshield sucks. I was told I had two year warranty on the alternator. But I didn't have warranty parts and labor on a water pump. I was so livid being there on Monday if you were standing in front of me when I left I probably would have ran your xxx over. Wish manager and service writer ever. When a service writer came out at the very end when my car pulled up I don't think I've ever dropped so many f-bombs in my life I wonder how they're staying in business Without A Doubt the crappiest Ford dealership I've ever had to deal with. Go back 5 months ago I gave him great reviews I hope lightning strikes because karma is a b****. You want a smog $48 go anywhere in town and get one for less than 20. That's just one example how they like to rip people off. More

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Don't trust this dealership I wish I had read these reviews before bring my Mustang to this dealership to have the Takata Airbags replaced due to a recall. They broke my key and I wish I had read these reviews before bring my Mustang to this dealership to have the Takata Airbags replaced due to a recall. They broke my key and now the car won't start and they want to charge me 500 bucks to give me a new key and reprogramming. I am beyond blown away at how poorly they have treated us. I can't trust the work they did on the airbags now and this car is a gift for my granddaughter. More

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