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Kirstie Crook
203 Reviews
203 Reviews
Write a ReviewDealership Experience
7 yrs, 2 mos
Industry Experience
7 yrs, 2 mos
Languages Spoken
English
203 Reviews of Kirstie Crook
October 27, 2021
Extremely disappointed. It feels as though the company has only become interested in greed. Customer service has tanked. The customer no longer has a say so. has only become interested in greed. Customer service has tanked. The customer no longer has a say so. More
by paul.evans1
Verified CustomerOther Employees Tagged: Crystal Cody
October 22, 2021
The salesperson was quick to reach out but unable to give me options for what I was looking for other thank “you can order a vehicle you might want.” I wanted to be able to see and sit in a telluride before me options for what I was looking for other thank “you can order a vehicle you might want.” I wanted to be able to see and sit in a telluride before I go through the effort of buying one and they basically told me order something or they can’t help me. More
by Jamiecassellrd
September 20, 2021
Lou Fusz Kia made my car buying experience significantly less stressful than other dealerships I’ve visited. less stressful than other dealerships I’ve visited. More
by d_man_fowler27
Other Employees Tagged: Joe Shepard, Larry Haywood
July 13, 2021
They are supposed to have fixed my air conditioning in my car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wron car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wrong with it. More
by jlosina1
Other Employees Tagged: Curtis Laws, Jake Degenhardt, Michael Wands , Kris Portnoy, Shelby Warren
May 21, 2021
Easiest car buying experience ever! Every one was friendly and a joy to work with. Kirstie, Ryan and Joe thank you for making this surprise purchase for my husband so easy! friendly and a joy to work with. Kirstie, Ryan and Joe thank you for making this surprise purchase for my husband so easy! More
by jds7327
Other Employees Tagged: Joe Shepard , Ryan,Humphrey
April 28, 2021
They were very easy to deal with from Kirstie who started the process by texting and emailing, to Shelby my sales consultant to Joe Shepard who went over the financing with me. Shelby was also very helpful the process by texting and emailing, to Shelby my sales consultant to Joe Shepard who went over the financing with me. Shelby was also very helpful in going over the functions of the car. I was happy with the deal and love the car. More
by pswanger
Other Employees Tagged: Joe Shepard , Shelby Warren
April 06, 2021
This is the third car we've bought from Lou Fusz and as always we couldn't be more pleased. Our salesman Larry was first rate. We purchased a 2015 Sorento for my wife some years ago but I was still driving always we couldn't be more pleased. Our salesman Larry was first rate. We purchased a 2015 Sorento for my wife some years ago but I was still driving 2007 Sportage and I knew next to nothing about the new tech. Larry was extremely helpful and quite patient in showing and explaining how everything worked. Joe in finance found us a great interest rate and he made signing the paperwork a breeze. I'm not one that parts with money easily but Joe made it almost enjoyable! The price was great but the experience was even better. I look forward to many more years of a fine relationship with Lou Fusz Kia. P.S. Now my wife wants a new Seltos!!! More
by mllrdprd
Other Employees Tagged: Joe Shepard, Larry Haywood
February 26, 2021
Got my very first brand new car. They answered all my questions and I left with a car I have high hopes will last me a good long time. questions and I left with a car I have high hopes will last me a good long time. More
by mandiimorbid
Other Employees Tagged: Crystal Cody, Nichole Medsker, Ryan Humphrey
November 10, 2020
Was very easy process and the paperwork went very quick. everyone was really nice and helpful. found the car on the internet and the sales team was great, no pressure and I was able to get the car the day i everyone was really nice and helpful. found the car on the internet and the sales team was great, no pressure and I was able to get the car the day i came in. More
by woelbling
Other Employees Tagged: Joe Shepard, Curtis Laws, Michael Wands
April 24, 2020
Lou Fusz Kia was a great experience. Everyone was very helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. helpful and nice. Joe has financed a few of my cars and he is a great guy. Always happy and helpful. More
by ReneHertweck
Other Employees Tagged: Joe Shepard, Jared Kloempken, Michael Wands, Mike Feinstein, Mike Cerva , Crystal Cody
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