Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
306 Reviews
4.9

306 Reviews

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306 Reviews of Klaus de Paz

September 17, 2025

Dealership Rating
Employee Rating

They are god awful. I could not recommend them less to anyone. I took my car in for service and it was damaged while in their shop. I highly doubt the damage went unnoti More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2025

Volvo Cars Santa Monica responded

Hi, We are very sorry to hear about the issues you faced with your vehicle service at Volvo Cars of Santa Monica. This is not the level of service we strive for and we understand your frustration. Please contact our management team so we can discuss your experience further and work toward a resolution.

September 16, 2025

Dealership Rating
Employee Rating

Robert is always professional and a pleasure to work with at Volvo. I appreciate how he takes care of things quickly and is so gracious. Thank you so much. More

by Clare
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Sep 16, 2025

Volvo Cars Santa Monica responded

Hi Clare, Thank you for your kind words. We’re thrilled to hear Robert consistently provides professional and gracious service. It’s wonderful to know he makes the process smooth and enjoyable for you at Volvo Cars of Santa Monica.

September 07, 2025

Dealership Rating
Employee Rating

Great place to buy a car. Everything was perfectly explained and shown. The service is very pleasant. More

by DIIMIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words about our team! We're happy you enjoyed your experience at Volvo Cars Santa Monica. Enjoy your new car!

September 05, 2025

Dealership Rating
Employee Rating

Klaus is very honest and only provides the best service for his clients! Thank you Klaus! :) More

by OL1243
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Volvo Cars Santa Monica responded

So happy to hear that! Thanks for the amazing review! – Volvo Cars Santa Monica

September 03, 2025

Dealership Rating
Employee Rating

Klaus is great! I always feel confident and trust I'm being guided correctly when I bring my car to him for service. More

by Car Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Sep 04, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! I am glad to hear that Klaus continues to provide trustworthy and confident service for your vehicle. It’s great to know you feel well taken care of at Volvo Cars of Santa Monica.

September 02, 2025

Dealership Rating
Employee Rating

Klaus is always very welcoming and helpful. The entire staff makes it a point to ensure all clients are well and comfortable on their premises. More

by SMENENDEZ55
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Volvo Cars Santa Monica responded

We love to hear it! Thank you for sharing your feedback about the Ken Ganley Subaru Wickliffe team. We look forward to seeing you again in the future!

August 19, 2025

Dealership Rating
Employee Rating

The staff was very helpful and knowledgeable. I am confident in my cars safety and upkeep More

by kvberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Aug 20, 2025

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. We are happy to hear that our staff at Volvo Cars of Santa Monica provided knowledgeable and helpful service, giving you confidence in your vehicle’s safety and maintenance.

August 18, 2025

Dealership Rating
Employee Rating

Service was great! Klaus is the best! They were responsive, friendly and professional. And they turned my car’s service around very fast. More

by SCOTT@HARRIS-ANDERSON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Volvo Cars Santa Monica responded

Thank you for your excellent review of Klaus and the team! We are proud of their efficiency, professionalism, and speed. We look forward to serving you again in the future! - Volvo Cars Santa Monica Service Center

August 09, 2025

Dealership Rating
Employee Rating

Great service. Easy and efficient. It’s a plus in having purchased a Volvo. Thanks. More

by ELLEN.MARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Volvo Cars Santa Monica responded

Thank you, Ellen! We’re happy to hear you found your service easy and efficient. It’s our pleasure to provide a great experience for our Volvo owners. Thanks for choosing us!

August 09, 2025

Dealership Rating
Employee Rating

Klaus my service advisor was fantastic from the time I checked in to when I got my car back he did a thorough check on all my maintenance and delivered the car back to my house More

by BINITH.SHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We’re glad Klaus provided fantastic service from start to finish and even delivered your car back to your home. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

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