Klaus de Paz

Klaus’s explanation of what needed to be done for my car were clear and easy to understand. He was very helpful, kind, and professional. For my next service I will request Klaus as my advisor. were clear and easy to understand. He was very helpful, kind, and professional. For my next service I will request Klaus as my advisor. More

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Everything went smoothly from making appointment, to completion of service as requested. The staff were professional and helpful. The facility is well kept. It was a positive experience. completion of service as requested. The staff were professional and helpful. The facility is well kept. It was a positive experience. More

by YVONNECHANG8 Verified Customer Verified Customer

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Employee's were very courteous and professional. They explained what they were doing. I appreciate their customer service! Highly recommended! They explained what they were doing. I appreciate their customer service! Highly recommended! More

by APADILLA2293 Verified Customer Verified Customer

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Robert was very helpful and informative regarding any services my vehicle required. I very much appreciate his support and service. services my vehicle required. I very much appreciate his support and service. More

by eshin Verified Customer Verified Customer

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This was a small service replacing my rear light bulbs. appointment made in advance and didn’t have to wait long. appointment made in advance and didn’t have to wait long. More

by CHERYLWALKER0 Verified Customer Verified Customer

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I recently took my Volvo XC60 for a regular service at the Volvo Center of Santa Monica, and overall, I'm quite satisfied with the experience. The staff were professional, courteous, and explain the entir the Volvo Center of Santa Monica, and overall, I'm quite satisfied with the experience. The staff were professional, courteous, and explain the entire process clearly. The service was completed and was returned clean and running smoothly. I really appreciate the attention to detail and the transparency about the maintenance cost. Overall, I m pleased with the quality of service. Volvo continues to live up to its reputation for safety and reliability. Kudos to Klaus, Lillie, I forgot name of mechanic and everyone that cleaned the car. Thank you -Terry P, Volvo Xc60 R design owner More

by TPALMA Verified Customer Verified Customer

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Everybody there is incredibly friendly, professional, and attentive. Dropping my car off and getting it back is a breeze. The communication is direct and transparent. I always feel like they take good care o attentive. Dropping my car off and getting it back is a breeze. The communication is direct and transparent. I always feel like they take good care of me and are never out to try and nickel and dime me for repairs like many other places. They're also fast and detailed. They're a great group of people and I'm thankful to have my car in such smart hands. Klaus is the man! More

by CORBETT.TRUBEY Verified Customer Verified Customer

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Very helpful team & great loaner car while my car was being worked on! Thank you! being worked on! Thank you! More

by MEGDANIELLESPOTTS Verified Customer Verified Customer

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I feel like some salespeople only approach customers they think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out More

by KIDISTABERRA Verified Customer Verified Customer

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I’ve been bringing my Volvo to Volvo Santa Monica for over six years, and they’ve consistently been the best! The team is always professional, punctual, and incredibly easy to communicate with. Specially over six years, and they’ve consistently been the best! The team is always professional, punctual, and incredibly easy to communicate with. Specially through text messaging, which makes everything so convenient. I recently came in for my 10,000 mile service, and they had me out the door and under 60 minutes. Excellent service every time and I highly recommend!! More

by MARCO_SCHERER Verified Customer Verified Customer

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