Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 12

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
364 Reviews
4.9

364 Reviews

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364 Reviews of Klaus de Paz

May 07, 2025

Dealership Rating
Employee Rating

Robert is always very helpful, kind and considerate, he helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for se More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 07, 2025

Volvo Cars Santa Monica responded

Hi Savonn, we're delighted to hear that Robert has been so helpful and considerate during your visits to Volvo Cars Santa Monica. It's great knowing he helps make the experience more comfortable for you! Thanks for sharing this feedback with us! Safe travels!

May 07, 2025

Dealership Rating
Employee Rating

Great service, reliable and prompt. Great communication too. They make it very easy to get service More

by JSCURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 07, 2025

Volvo Cars Santa Monica responded

Hi Scurrier, we're delighted to hear that you found our service at Volvo Cars Santa Monica reliable and easy! Thank you for the positive feedback! Safe travels!

May 06, 2025

Dealership Rating
Employee Rating

Loved my experience with Volvo! It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gon More

by ASSISTANTkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua, Laiza

May 07, 2025

Volvo Cars Santa Monica responded

Hi! We're so glad to hear you had a great experience with us at Volvo Cars of Santa Monica! We’re happy that our pickup and delivery service made your experience even more convenient. Thank you for your kind words, and we look forward to assisting you again in the future!

May 03, 2025

Dealership Rating
Employee Rating

Klaus was courteous and competent. I called for scheduling in the morning and came in for tire change in the afternoon. The tire change was done in an hour. He also called my insurance More

by DOU.TAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're so glad Klaus was able to assist you quickly and professionally. We're happy to hear it all went smoothly!

May 02, 2025

Dealership Rating
Employee Rating

Klaus and his team are terrific. Always available... always keep me updated. Alway super friendly. More

by JUDDPILLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 03, 2025

Volvo Cars Santa Monica responded

Hi, thank you for the kind words! We're happy to hear Klaus and his team continue to provide friendly, consistent, and reliable service. We appreciate your trust in Volvo Cars of Santa Monica!

April 30, 2025

Dealership Rating
Employee Rating

Great communication, great service. I’d recommend bringing your Volvo here for any service needs More

by WARRENBROWN
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Volvo Cars Santa Monica responded

Thank you, Warren! We’re glad to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to assisting with any future service needs at Volvo Cars of Santa Monica.

April 26, 2025

Dealership Rating
Employee Rating

Prompt and friendly. One of the better experiences I have had at a dealership. Thanks More

by RAMONA.TRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Volvo Cars Santa Monica responded

Hi Ramona! Thank you for your kind words. We're so glad to hear that your experience was prompt and friendly. We truly appreciate your feedback and are happy to have provided one of the better experiences you've had at a dealership. We look forward to serving you again!

April 25, 2025

Dealership Rating
Employee Rating

Klaus and the entire service department are amazing. I can rely on their estimates, proper repairs and fair costs. I feel fortunate. Plus, they delivered my vehicle. That's just a bonus. They will a More

by LAURIERUTTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

Apr 26, 2025

Volvo Cars Santa Monica responded

Thank you, Laurie, for your kind words! We're thrilled to hear that Klaus and the service team at Volvo Cars of Santa Monica continue to provide you with reliable estimates, quality repairs, and fair costs. We're also glad you enjoyed the added bonus of vehicle delivery! We truly appreciate your trust and are honored to be your go-to team.

April 25, 2025

Dealership Rating
Employee Rating

I've been coming to this car center for a while now, and every single time, the service has been outstanding. Klaus is always friendly, knowledgeable, and genuinely committed to doing quality work. Whether More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Volvo Cars Santa Monica responded

Young, thank you for your kind words! We're delighted to hear that Klaus and the Volvo Cars Santa Monica team consistently provide outstanding service. We appreciate your trust in us and look forward to continuing to make car care stress-free for you!

April 24, 2025

Dealership Rating
Employee Rating

Thank you, Arnold, for the great service. Everything was really awesome and cool. I’ll definitely be coming back again More

by DISA_007.KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Bryant Perez , Arnold Alsua, Russ Kabrins, Omar Martinez, Anthony Paiz

Apr 25, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Arnold provided you with great service at Volvo Cars Santa Monica! Thanks for the kind words, and we look forward to welcoming you back soon.

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