Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 11

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
364 Reviews
4.9

364 Reviews

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364 Reviews of Klaus de Paz

May 23, 2025

Dealership Rating
Employee Rating

High quality and efficient service, as usual. Great communication from the whole team, from the moment they picked up my car to the moment they dropped it off. More

by DANDAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laiza Guino

May 24, 2025

Volvo Cars Santa Monica responded

Hello Dan, thank you for your continued trust in Volvo Cars of Santa Monica. We’re glad to hear you experienced high quality, efficient service and clear communication throughout the process. We look forward to serving you again!

May 23, 2025

Dealership Rating
Employee Rating

Excellent care , kept me updated. On time with repairs. Would go back again and again More

by ZOLAFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Alsua

May 24, 2025

Volvo Cars Santa Monica responded

Hello, thank you for your kind words! We’re glad you felt well cared for and appreciated the timely updates and on-time repairs. We look forward to welcoming you back again and again!

May 23, 2025

Dealership Rating
Employee Rating

They were excellent in their customer service and got the car back at the time they promised. More

by MIKES00744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 23, 2025

Volvo Cars Santa Monica responded

Thank you for the positive feedback about your recent experience with the Volvo Cars Santa Monica team! We appreciate your business and look forward to serving you again in the future!

May 19, 2025

Dealership Rating
Employee Rating

Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. More

by INFO@MATTEDDY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 19, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that our service department at Volvo Cars Santa Monica provided you with excellent communication and efficient warranty work. Thank you for the fantastic feedback!

May 14, 2025

Dealership Rating
Employee Rating

Between the wonderful and very beautiful greeter who receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hote More

by La Rone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Lilo The greeter!

May 14, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our team, from the warm welcome to Robert’s excellent service. We’re glad the professionalism, transparency, and efficiency made a lasting impression. We truly appreciate your feedback and look forward to serving you again soon at Volvo Cars of Santa Monica!

May 13, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff. My car was serviced promptly and efficiently. Very happy with the results. More

by DMKENNEDY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're glad to hear our team provided prompt and efficient service. We appreciate your kind words and are happy you're pleased with the results!

May 12, 2025

Dealership Rating
Employee Rating

I've been to your location for service many times and most times I've dealt with Klaus. He is always a pleasure to work with and this most recent time was no different - welcoming and very efficient. I l More

by TEK1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Volvo Cars Santa Monica responded

Hi, thank you for your continued visits to Volvo Cars of Santa Monica! We’re so glad to hear Klaus has consistently provided you with a welcoming and efficient experience. He truly is a valued part of our team, and we appreciate your kind words!

May 10, 2025

Dealership Rating
Employee Rating

A great change in service from the past experiences several years ago - this time friendly, fast, and very efficient More

by YERXA
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 12, 2025

Volvo Cars Santa Monica responded

Hello, thank you for sharing your feedback! We're so glad to hear that your recent experience was a positive one. It’s great to know that our service has made such a great improvement, and we’re thrilled that everything was fast, friendly, and efficient. We look forward to continuing to provide excellent service moving forward!

May 08, 2025

Dealership Rating
Employee Rating

The folks at Volvo Santa Monica are Always helpful and friendly and quickly turned around my car, and provided me with a loaner, More

by BRANCH1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

May 09, 2025

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're thrilled to hear that our team at Volvo Cars of Santa Monica provided you with helpful and friendly service. We look forward to assisting you again in the future!

May 08, 2025

Dealership Rating
Employee Rating

Friendly and professional service. I appreciate the quick diagnosis, notification, and service of the vehicle. More

by Johnny Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David (Technician); Johnny (Scheduled Service)

May 08, 2025

Volvo Cars Santa Monica responded

Thank you, Johnny! We’re glad you experienced friendly and professional service, and we appreciate your recognition of our quick diagnosis and communication. We look forward to assisting you again at Volvo Cars of Santa Monica!

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