Incredible service from Volvo Santa Monica, and I'm very
happy with my new turbo!
happy with my new turbo!
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by JSTROS20
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2025 -
Volvo Cars Santa Monica responded
Thank you for your feedback! We're thrilled to hear you're happy with your new turbo and that you had an incredible experience at Volvo Cars of Santa Monica. We appreciate your support and look forward to serving you again!
i appreciate the accommodations (providing me with a car,
car wash, dropping it off) and the discounts as this was my first time getting service!
car wash, dropping it off) and the discounts as this was my first time getting service!
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by NAZANINHAKIM26
Verified Customer
Verified Customer
Mar 18, 2025 -
Volvo Cars Santa Monica responded
Hi, we're glad we could provide a smooth and accommodating service experience for your first visit! Thank you for choosing Volvo Cars of Santa Monica—we appreciate you!
Klaus was great!
So helpful and got me the rides back and forth while my car was serviced.
So helpful and got me the rides back and forth while my car was serviced.
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by SARA.LOUGHLIN.KIM
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Volvo Cars Santa Monica responded
Sara, Your feedback made our day! Thanks for the five-star review! - Volvo Cars Santa Monica
Easy, prompt effective & friendly staff.
Very flexible with scheduling made it easy to get service
Very flexible with scheduling made it easy to get service
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by JIM@ZAPCAST.COM
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Volvo Cars Santa Monica responded
Jim, Thanks for the stellar rating! We're glad you had a great experience! - Volvo Cars Santa Monica
Klaus in the service department is great!
His follow through and checking back in with us is great.
Thanks! We will be back again.
His follow through and checking back in with us is great.
Thanks! We will be back again.
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by TRACYAGILMORE
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Volvo Cars Santa Monica responded
Hi Tracy, thank you for your feedback! We're glad to hear that Klaus provided great service and kept you informed throughout the process. We appreciate your support and look forward to seeing you again at Volvo Cars of Santa Monica!
It was my first time here I went there earlier than my
scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice
scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice and welcoming I thank you all and I really appreciate see you soon
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by BARISOZACAR
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Volvo Cars Santa Monica responded
Thank you for your kind words! We're so glad to hear that your first visit to Volvo Cars of Santa Monica was such a positive experience. Robert Munoz and the team strive to provide excellent and welcoming service, and we're thrilled that you felt well taken care of. We truly appreciate your feedback and look forward to seeing you again soon!
They were transparent about the work that needed to be
done, they communicated regularly, they were up-front about the price, they did all the work to a high standard in a timely manner, and they gave me
done, they communicated regularly, they were up-front about the price, they did all the work to a high standard in a timely manner, and they gave me a rental car while my car was being worked on. What more could anyone ask for?
Klaus went the extra mile for me though. I had an issue with the rental car agency and he stepped up and helped me out and that's what makes the difference between good and great service. Thank you Klaus!
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by ERIC.LIND.7
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2025 -
Volvo Cars Santa Monica responded
Hi Eric, thank you for the wonderful feedback! We're so glad to hear that our team was transparent, communicative, and efficient with the work on your car. It's great to know Klaus went the extra mile to make your experience even better. We truly appreciate your kind words and look forward to assisting you again at Volvo Cars of Santa Monica!
Klaus made sure I was updated with the status of the car
repair via text and returned my phone call. My car was delivered to my workplace after the repair was done which I appreciated.
The receptionist
repair via text and returned my phone call. My car was delivered to my workplace after the repair was done which I appreciated.
The receptionist - dark hair lady, (didnt get her name) was very helpful and friendly
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by MPONTERAS
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2025 -
Volvo Cars Santa Monica responded
Hi, thank you for your feedback! We’re glad to hear Klaus kept you updated and made sure your car was delivered to your workplace after the repair. We’re also happy to know the receptionist provided helpful and friendly service. We appreciate your support and look forward to assisting you again at Volvo Cars of Santa Monica!
Check-in was very quick, car was returned super clean and
there were no problems
there were no problems
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by BLUESKYJB
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2025 -
Volvo Cars Santa Monica responded
Hi, thank you for your feedback! We're so glad to hear that your check-in was quick, your car was returned clean, and everything went smoothly. We strive to provide the best service possible, and we're happy to know we met your expectations. If you need anything else, feel free to reach out to us at Volvo Cars of Santa Monica!
Volvo of Santa Monica is always so professional, and
thorough. Their service team communicates with you throughout the process so you never have any surprises at the end. It’s rare to find this high lev
thorough. Their service team communicates with you throughout the process so you never have any surprises at the end. It’s rare to find this high level of service, friendliness, and stellar repair skills all in one place. Thanks for taking such great care of our Volvo!
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by LDIDIS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Don’t know their names but the woman who check in and out the car, and a kind man who worked in the parts office.
Feb 25, 2025 -
Volvo Cars Santa Monica responded
Thank you for sharing your experience with us! We're delighted to hear that our Volvo Cars Santa Monica team provided professional and thorough service. We appreciate your kind words and look forward to taking care of your Volvo in the future! Safe travels!