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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 16

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
364 Reviews
4.9

364 Reviews

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364 Reviews of Klaus de Paz

January 29, 2025

Dealership Rating
Employee Rating

It was easy to get everything situated and they made the process great with positive vibes. More

by MFAUCETT500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 29, 2025

Volvo Cars Santa Monica responded

We're glad to hear it! Thank you so much for the five-star rating! – Volvo Cars Santa Monica

January 28, 2025

Dealership Rating
Employee Rating

Volvo Santa Monica Service department is always quick, communicative, and friendly. They make having to do routine service as painless as possible. More

by TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that our service department has consistently provided you with quick, communicative, and friendly service. We appreciate your continued trust in Volvo Cars of Santa Monica and look forward to serving you again soon!

January 27, 2025

Dealership Rating
Employee Rating

Everyone is so helpful at Volvo Santa Monica. Thank you for your quick and convenient service! More

by ELLIE
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 28, 2025

Volvo Cars Santa Monica responded

Thank you for the kind words, Ellie! We're so glad to hear that you had a positive experience with our team at Volvo Cars of Santa Monica. We truly appreciate your feedback and look forward to serving you again in the future!

January 26, 2025

Dealership Rating
Employee Rating

Roberto was excellent and very friendly. He asked my questions and really understand my needs for service. Very helpful and I appreciate him More

by TRI.TRINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 27, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re so glad to hear that Roberto was able to provide excellent service and really understand your needs. We’ll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again!

January 24, 2025

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Employee Rating

Always friendly and great service! Have been taking my car here for years abd have never been disappointed. More

by KATIALEWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Jan 25, 2025

Volvo Cars Santa Monica responded

Hi Katia! Thank you for your loyalty and kind words about Volvo Cars Santa Monica! We're delighted to know you've consistently enjoyed our service. Looking forward to seeing you again soon!

January 24, 2025

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Employee Rating

This service visit was much speedier and more efficient than the last. The text communication was excellent and allowed me to approve repairs and move things along faster. More

by SCOTT.VANDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 25, 2025

Volvo Cars Santa Monica responded

Hi Scott! We're delighted to hear that your recent service visit at Volvo Cars Santa Monica was efficient and smooth. Thank you for highlighting our text communication feature!

January 22, 2025

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Employee Rating

The Service Dept is very helpful, thorough and efficient. I am very happy with their service. More

by RLISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 23, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you found our Service Department helpful, thorough, and efficient. Your satisfaction is our priority, and we're thrilled you're happy with the service. We look forward to assisting you again at Volvo Cars of Santa Monica!

January 20, 2025

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Employee Rating

Super easy all around. Impeccable service. Nice people. Quick turnaround. Comprehensive. Easy scheduling and seamless More

by CONLON.GAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 21, 2025

Volvo Cars Santa Monica responded

Hi Conlon.Gar! We're delighted to hear that you had such a seamless experience with us at Volvo Cars Santa Monica! Thank you for highlighting our service and team. We look forward to assisting you again in the future!

January 19, 2025

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Employee Rating

I leased my car from Santa Monica Volvo because it was the best dealership experience I had when shopping for a new car, and I will likely remain a customer because of the outstanding service experiences More

by MOLLYMARTINPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Alsua

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Jan 20, 2025

Volvo Cars Santa Monica responded

Hi Molly, Thank you for sharing your experience! We're so happy to hear that your leasing experience was the best you've had, and that our maintenance team continues to impress you with their friendly service and quick turnaround. We look forward to continuing to serve you in the future!

January 18, 2025

Dealership Rating
Employee Rating

Volvo Valet was amazing! Easy pickup and return, and great communication about the service in between. I will be back! More

by amyinla321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with Volvo Valet. We strive to make things as convenient as possible for our customers, and it's great to know the service was smooth and communication was on point. We look forward to seeing you again soon!

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