Klaus de Paz | Page 3
Service Advisor
Volvo Cars Santa Monica
1631 Santa Monica Blvd
Santa Monica, CA 90404
80 Reviews
Write a Review80 Reviews of Klaus de Paz
November 18, 2021
Very friendly and accommodating. The service team was professional and helped overcome an unforeseen delay. Top Marks. professional and helped overcome an unforeseen delay. Top Marks. More
Other Employees Tagged: Robert Munoz , Stephanie Gomez
November 11, 2021
I brought my car in because it had a few issues that needed addressing before its next regular servicing. Klaus was great in making sure everything was fixed (including a big issue that was still covere needed addressing before its next regular servicing. Klaus was great in making sure everything was fixed (including a big issue that was still covered under the warranty) and provided really wonderful customer service as well. More
November 05, 2021
As always excellent customer service from Mr. Robert Munoz in the service department. Made sure to go over all my concerns. Upfront with quotes and communicates through process for any updates. A+++ Munoz in the service department. Made sure to go over all my concerns. Upfront with quotes and communicates through process for any updates. A+++ More
Other Employees Tagged: Robert Munoz , Stephanie Gomez
October 23, 2021
Robert is the best!!! He always give 300% to his customers. That's why we've been going to him for over 10 years/ customers. That's why we've been going to him for over 10 years/ More
Other Employees Tagged: Robert Munoz , Stephanie Gomez
October 14, 2021
Excellent service. Lack of a proper waiting area for customers. Website says service is closed on Saturday. Sign at the door of the dealership says it is open on Saturday. customers. Website says service is closed on Saturday. Sign at the door of the dealership says it is open on Saturday. More
Other Employees Tagged: Robert Munoz
October 11, 2021
Klaus, was extremely helpful and went the extra mile to assist me. Excellent customer service, my car is running perfectly. Overall the best experience I’ve had at Volvo Santa Monica. assist me. Excellent customer service, my car is running perfectly. Overall the best experience I’ve had at Volvo Santa Monica. More
October 02, 2021
Klaus consistently delivers with excellent customer service. His professionalism with scheduling, communicating, through delivering a fully serviced vehicle was seamless, fast and done with a smile. service. His professionalism with scheduling, communicating, through delivering a fully serviced vehicle was seamless, fast and done with a smile. More