Klaus de Paz

Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. and all warrantee work was performed quickly and thoroughly. More

by INFO@MATTEDDY.COM Verified Customer Verified Customer

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Between the wonderful and very beautiful greeter who receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hote receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hotel! I appreciate and love the professionalism and transparency all the way around! Robert stays on top of repairs and what is needed to keep my vehicle safe. Their efficiency is unmatched and I go to plenty dealerships on the west side. The videos of the maintenance are by far the best I’ve encountered. Thank you so much for getting me in and out in a timely fashion Volvo! More

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Friendly and helpful staff. My car was serviced promptly and efficiently. Very happy with the results. My car was serviced promptly and efficiently. Very happy with the results. More

by DMKENNEDY58 Verified Customer Verified Customer

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I've been to your location for service many times and most times I've dealt with Klaus. He is always a pleasure to work with and this most recent time was no different - welcoming and very efficient. I l most times I've dealt with Klaus. He is always a pleasure to work with and this most recent time was no different - welcoming and very efficient. I love working with Klaus! More

by TEK1231 Verified Customer Verified Customer

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A great change in service from the past experiences several years ago - this time friendly, fast, and very efficient several years ago - this time friendly, fast, and very efficient More

by YERXA Verified Customer Verified Customer

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Friendly and professional service. I appreciate the quick diagnosis, notification, and service of the vehicle. I appreciate the quick diagnosis, notification, and service of the vehicle. More

by Johnny Kidd Verified Customer Verified Customer

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The folks at Volvo Santa Monica are Always helpful and friendly and quickly turned around my car, and provided me with a loaner, friendly and quickly turned around my car, and provided me with a loaner, More

by BRANCH1235 Verified Customer Verified Customer

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Great service, reliable and prompt. Great communication too. They make it very easy to get service Great communication too. They make it very easy to get service More

by JSCURRIER Verified Customer Verified Customer

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Robert is always very helpful, kind and considerate, he helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for se helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for service or maintenance. More

by SAVONN.T Verified Customer Verified Customer

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Loved my experience with Volvo! It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gon It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gone by the time the car was finished. This is such an amazing feature. Everyone I dealt with at Volvo was wonderful More

by ASSISTANTkp Verified Customer Verified Customer

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