Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 27

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
373 Reviews
4.9

373 Reviews

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373 Reviews of Klaus de Paz

July 24, 2024

Dealership Rating
Employee Rating

Great service, quick turnaround and great communication from the entire team. Overall, wonderful experience, thank you! More

by TIBOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

Jul 25, 2024

Volvo Cars Santa Monica responded

Hi, thanks for your feedback! We’re thrilled to hear you had a wonderful experience with our quick service, turnaround, and communication. Thank you for your kind words!

July 24, 2024

Dealership Rating
Employee Rating

Great service, picked up my car for me across town, took care of the issue under warranty and delivered back to me. Great communication, great job! More

by CSHORT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Volvo Cars Santa Monica responded

Hi, thanks for your feedback! We’re thrilled to hear that you had a great experience with our service, from picking up your car across town to handling the warranty issue and delivering it back to you. We’re pleased that our communication and overall job met your expectations. If you need anything else, please let us know!

June 26, 2024

Dealership Rating
Employee Rating

It was planned and good turn around on the service,donrecommend it ,if you have appointment More

by NORMAY401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear you had a planned service with a good turnaround time at Volvo Cars Santa Monica. We appreciate your recommendation for scheduling appointments for smoother service.

June 17, 2024

Dealership Rating
Employee Rating

Albert was very helpful. Quick and friendly. Took care of my car. Even got a wash. You don’t get it with other dealers. More

by TRI.TRINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

June 12, 2024

Dealership Rating
Employee Rating

This is the best dealership I have ever worked with hands down. Thanks so much! More

by LEILAMO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

Jun 13, 2024

Volvo Cars Santa Monica responded

Hi Leila, Thank you for your kind words! We're thrilled to hear that Volvo Cars Santa Monica is the best dealership you've ever worked with. We appreciate your feedback and look forward to serving you again in the future.

June 12, 2024

Dealership Rating
Employee Rating

Klaus is always the best and takes care of us at Volvo. Thanks for your service and professionalism. More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Volvo Cars Santa Monica responded

We're happy to hear Klaus always takes such wonderful care of you! Thanks for your support and we'll see you next time here at Volvo Cars Santa Monica!

June 12, 2024

Dealership Rating
Employee Rating

The service team was very responsive and helpful. They listened to my concerns and helped diagnose the issue quickly. They were able to repair the issue within one or two business days. Very friendly More

by JOSEPHPATRICKSTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Volvo Cars Santa Monica responded

Joseph, we're delighted to hear that our service team at Volvo Cars Santa Monica was responsive and helpful. Thanks for sharing your positive experience!

June 12, 2024

Dealership Rating
Employee Rating

Thank you for your high quality service! The car was delivered on time, clean and ready to drive. More

by AVTYURIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Volvo Cars Santa Monica responded

We're glad to hear it! Thank you for being a Volvo Cars Santa Monica customer! Enjoy the ride!

June 11, 2024

Dealership Rating
Employee Rating

The service is great at Santa Monica Volvo. Not only was the service thorough but was also very fast. As an added bonus they washed my car and then delivered it to my home. More

by STUARTGELLER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with the service at Volvo Cars Santa Monica! It's wonderful that our team could provide thorough and fast service, along with delivering your freshly washed car. Thanks for sharing your feedback!

June 11, 2024

Dealership Rating
Employee Rating

Klaus was extremely helpful. The process was efficient and communication was great. Thank you, Klaus! More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided such excellent service during your recent visit here at Volvo Cars Santa Monica. Thanks for sharing your experience!

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