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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 26

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
373 Reviews
4.9

373 Reviews

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373 Reviews of Klaus de Paz

August 12, 2024

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Employee Rating

Excellent customer service- Klaus is honest, had good listening skills , helpful and responsive. Excellent customer service More

by TPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your wonderful feedback! We’re delighted to hear that Klaus provided you with honest, attentive, and responsive service. We appreciate your kind words and look forward to serving you again.

August 09, 2024

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Employee Rating

Service advisor was very attentive, we were able to book service on short notice. Vehicle was finished within two hours More

by RIMAK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service advisor was attentive and that we could accommodate your service needs on short notice. We’re pleased your vehicle was completed within two hours. Thank you for choosing Volvo Cars of Santa Monica!

August 06, 2024

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Employee Rating

I’ve been using this dealership for a few years. Great service, very communicative and thoughtful. More

by SJC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Aug 07, 2024

Volvo Cars Santa Monica responded

Hi, hank you for your continued loyalty! We're delighted to hear that you've experienced great service and appreciate our communication and thoughtfulness. Looking forward to serving you for many more years!

August 01, 2024

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Employee Rating

I've been coming here for the past 7 years and they always have been very helpful. More

by NAKCORA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Aug 02, 2024

Volvo Cars Santa Monica responded

Thank you for being a loyal customer for the past 7 years! We’re glad to hear that our team at Volvo Santa Monica has consistently been helpful. We appreciate your continued support and look forward to assisting you for many more years to come.

July 31, 2024

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Employee Rating

Klaus was so incredibly helpful and got it done so quickly! He’s the best! More

by LEESERENA09
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for the great feedback! We're thrilled to hear that Klaus was incredibly helpful and efficient. We'll make sure to pass on your praise. Thanks for choosing Volvo Cars of Santa Monica!

July 30, 2024

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Employee Rating

Couldn't be better. Clear communication, very knowledgeable and with a level of personal service that matched their professional one. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua, Lili

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Jul 31, 2024

Volvo Cars Santa Monica responded

Thank you for the great feedback, Nick! We’re thrilled to hear you enjoyed clear communication and personalized service. Looking forward to serving you again!

July 28, 2024

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Employee Rating

Klaus couldn't have been more accommodating. His service was excellent from dropping my car off to communicating with to having someone deliver my car to me at my house. He went above and beyo More

by JULIE49
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Klaus provided excellent service and went above and beyond. We appreciate your kind words and look forward to assisting you again in the future!

July 28, 2024

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Employee Rating

Very kind and worth the drive to visit such an amazing business. Highly recommend the team here at Volvo Santa Monica! More

by carreview123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for the wonderful feedback! We're thrilled you had a great experience with our team. We appreciate your recommendation and look forward to serving you again!

July 25, 2024

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Employee Rating

I enjoyed the vallet service and the communication throughout the service. It was very convenient. More

by ADIDLOTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Arnold Alsua

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Jul 26, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad you enjoyed our valet service and appreciated the communication throughout your visit. We look forward to serving you again!

July 24, 2024

Dealership Rating
Employee Rating

The service was excellent. Staff was courteous and efficient. My car was serviced within 45 minutes! More

by Vina
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe I only interacted with Klaus and a young lady that greeted me (uncertain of others but all were efficient)

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Jul 25, 2024

Volvo Cars Santa Monica responded

Hi, thanks for your feedback! We’re glad to hear that your service was excellent, and that our staff was courteous and efficient. We’re pleased we could complete your service within 45 minutes.

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