Klaus de Paz | Page 9

I had a wonderful experience. Everyone was professional and courteous. Everything was communicated to me. I also appreciated the rides to and from the service center provided by V Everyone was professional and courteous. Everything was communicated to me. I also appreciated the rides to and from the service center provided by Volvo. More

by ALEX.SMITH520 Verified Customer Verified Customer

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excellent car dealer service center: Excellent Service from Start to Finish I had a great experience with the service center. The staff was professional, communicative, and efficient throughout the entir from Start to Finish I had a great experience with the service center. The staff was professional, communicative, and efficient throughout the entire process. They took the time to explain the work being done, provided accurate timelines, and kept me updated. My car was ready when promised and everything was completed with care. It’s clear they value customer service, I’ll definitely return for future maintenance needs. Highly recommend! More

by MONTYWORLDWIDE Verified Customer Verified Customer

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Klaus is the best. This service department's communication is the best I've experienced. This service department's communication is the best I've experienced. More

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My service advisor. Klaus was very communicative and helpful throughout the whole process. I’ve been getting my car serviced at Volvo Santa Monica for years and highly re Klaus was very communicative and helpful throughout the whole process. I’ve been getting my car serviced at Volvo Santa Monica for years and highly recommend. More

by REBECCAGEORGE678 Verified Customer Verified Customer

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Great service and communication, I'm always confident leaving my Volvo with Klaus at Santa Monica Volvo! leaving my Volvo with Klaus at Santa Monica Volvo! More

by JSTROS20 Verified Customer Verified Customer

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Most helpful in time sensitive situation and with out appointment. Work was thorough and complete appointment. Work was thorough and complete More

by J.QUINN Verified Customer Verified Customer

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The service team at Volvo of Santa Monica was fantastic. They were polite and professional and go my car back on the time they promised. They were polite and professional and go my car back on the time they promised. More

by MIKES00744 Verified Customer Verified Customer

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Fantastic service by Klaus de la Paz. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. More

by SIROKY Verified Customer Verified Customer

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I would like to extend my heartfelt thanks to Klaus and his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into limited-speed mode. I had no choice but to call for a tow. The next day, I brought it to Klaus’s service team, and they carefully maintained the vehicle and performed a software update to resolve the issue. I deeply appreciate Klaus and the Volvo Santa Monica Service team—they remain as trustworthy and dependable as ever. However, I must express my disappointment with Volvo’s vehicle quality, which has fallen far below my expectations. Last year, the air conditioning system failed to operate properly, and this year the propulsion system malfunctioned. I am starting to seriously doubt whether purchasing a Volvo was the right decision for me. More

by Ao Yuan Verified Customer Verified Customer

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The repair on our car was done quickly and we appreciate the pick up and drop off service. the pick up and drop off service. More

by V.KELMELIS53 Verified Customer Verified Customer

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