"Was looking for a Certified Pre-owned S Class sedan...."
Was looking for a Certified Pre-owned S Class sedan. Vito directed me to a newer model and I could not be happier. My purchase was complicated by an out of state registration but Vito ensured everything went smoothly. Upon delivery Caroline gave me an excellent tutorial and I can say that I need it.
"I'd recently been hit and my car was being repaired. On a..."
I'd recently been hit and my car was being repaired. On a whim, my husband and I pulled into this dealership, although we had no intention of buying a car. We were presented with options, as opposed to feeling like we were being pushed to purchase which made us stay. That, and the obvious quality and safety of the car itself. We dealt with Vito Argote who went well beyond any salesperson I've ever known to insure we were certain our needs were met. He was professional, gracious, and more than accommodating. Everything was seamless from start to finish. We are in our early 60's, so we've dealt with many dealerships. None compare to this dealership or to Vito. We are grateful and satisfied, to say the least.
"Despite speed bumps unrelated to anyone at the dealership..."
Despite speed bumps unrelated to anyone at the dealership the whole process has gone smoothly. New car has lots of new features that were gone through in detail making set up seamless.
"This was one of the best car buying experiences. No..."
This was one of the best car buying experiences. No pressure tactics, and wonderful customer service. Thrilled with our purchase. we went to other dealerships, this one won my business.
"I saw a newly listed GLK350, no pictures on the website..."
- Jason T
I saw a newly listed GLK350, no pictures on the website yet. Vito Argote showed me the vehicle and was very easy going and a pleasure to work with. Vito showed me the history of the vehicle and quickly instilled the confidence I needed to buy the car and be on my way 90 minutes later. Vito even offered to let me sleep on it and come in a half hour before the dealership opened to make sure it is a good fit for me!!! No pressure and attention to detail made this a really smooth car buying process!!
"Sales team and the general manager were great to work..."
Sales team and the general manager were great to work with. Very customer friendly, knowledgeable and honest to work with. We will definitely shop here again for our next vehicle.
"I have dealt with another MB dealership and in..."
I have dealt with another MB dealership and in comparison Natick was exceptional both for service and the salesman. I will only deal with Charles in the future.
"What a terrific experience purchasing a car! I had been..."
What a terrific experience purchasing a car! I had been looking at the GLC for a while and experienced such great customer service with Vito I purchased from him. A patient and relaxed environment with some really wonderful staff. Thank you all!
"Andrew Pritchard helped me to design and order a..."
- Ron M
Andrew Pritchard helped me to design and order a beautiful AMG G 63 G-Wagon, and I haven't been this excited to get a new "toy" since I was a child! The whole team at MB of Natick (including Kolls Oloko and Nick Salem) hustled to get the car ready for me before Thanksgiving--two weeks ahead of schedule! Special thanks to Caroline Eva for taking me through the many features of the vehicle even as the dealership closed, and for being available for my return visits to ask more questions. And hats off to Anastasiia Riabova, who first greeted me at the dealership and helped me to test drive a G Wagon. This is a crack team, the best that I have worked with to purchase a car. I recommend highly!!
"Charles Scrymgeour and everyone else associated..."
- Steve C
Charles Scrymgeour and everyone else associated (receptionist, sales manager, business manager and detail crew) with buying my truck were knowledgeable, professional, honest and respectful. They were also receptive to my needs and very responsive to questions after the sale.