Kolten Heck | Page 11

Long turn around. Ridiculous cost. Job was done incorrectly the first time. Kept car nearly 3 weeks Ridiculous cost. Job was done incorrectly the first time. Kept car nearly 3 weeks More

by tonydajnowicz Verified Customer Verified Customer

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Good service bringing my Ford into Corwin Ford since moving to Spokane from Renton four years ago. So appreciate receiving it cleaner than when I bring it in for maintenance and kind? Oh, yes! So very p moving to Spokane from Renton four years ago. So appreciate receiving it cleaner than when I bring it in for maintenance and kind? Oh, yes! So very patient, professional, considerate and, always explain all they did and found. It is a special blessing for a customer with no family, no "help" when car "voices" hint attention is needed for auto concerns. Corwin is the place I know I can trust. I recommend them highly. God bless you for the work you do, it is a blessed calling. ThankyouCorwinFord. More

by v.louise Verified Customer Verified Customer

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Jeff attends to detail and is patient and considerate in solving problems. He maintains contact throughout the repair and problem solves without prompting. solving problems. He maintains contact throughout the repair and problem solves without prompting. More

by Mark W Verified Customer Verified Customer

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Helpful staff and good service. My car runs fine and I appreciate all your efforts. My car runs fine and I appreciate all your efforts. More

by SCHROEDER2484 Verified Customer Verified Customer

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I brought my car in for a transmission replacement. I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car b I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car back. Which I had also scheduled for maintenance while it was there. Madeline had told me they would change the oil and fluids while it was in before I got it back. Well I got it back they didn’t do an oil change, they didn’t give me a new clutch or maybe transmission. I can’t exactly tell which one isn’t new, but I know for a fact one of them isn’t new. My 4th gear feels like there’s a huge piece of hand fabricated metal, which is blocking me out of gear. They also deactivated my red track key, as well as messed with my ecu and messed up my middle console display to not show me my horsepower etc. I would love to have them re do it immediately. With my next month car note paid for as I waited a full 3-4 weeks to finally get my car back. Which they didn’t even do everything I had asked, and paid for. The total they charged me was $12,000, $2000 out of pocket, because the warranties covered 10,000. They said everything would be brand new driveline related, which I can tell it’s not and has just been re-fabricated. I would either like a full refund of the money I spent, or Corwin Ford to do what they said they were doing. Which they said whole new driveline, brand new clutch as well and brand new transmission as well as an oil change and fluids check. Which they did none of that. Except maybe the clutch. Alls I know is when a customer asks for something as simple as an oil change, while it was at the shop you would think they’d do it since they already have the car correct? Wrong. I can’t necessarily blame Madeline, but I sure can blame the whole dealership. Madeline should have made sure everything was done though, as she was the adviser. There should be some kind of full inspection done after the job was completed. Which I know wasn’t done. Thanks for taking the time to read this, and I hope you guys can make the dealership accountable for their actions. I sure will! Don’t know if this requires a lawsuit or what, because they said I was paying for all new parts. Which I didn’t receive. More

by Tristin Verified Customer Verified Customer

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I'm not a fan of computer communication but you made it less frustrating than I would have been expecting, excellent service and great people, thanks much! less frustrating than I would have been expecting, excellent service and great people, thanks much! More

by NOREPLY+5092204569 Verified Customer Verified Customer

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So far has been prompt service. I did have concerns about the transmission/ drive train before last oil change. Transmission on this model shifts iradeicatly seems to be normal I did have concerns about the transmission/ drive train before last oil change. Transmission on this model shifts iradeicatly seems to be normal and a code/ fault had not yet happened until after last service. More

by Dean Verified Customer Verified Customer

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Always in great moods. Very willing to help. Quick, honesty, and fair. Highly recommend them. Very willing to help. Quick, honesty, and fair. Highly recommend them. More

by PAUL.HORNING Verified Customer Verified Customer

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Everything was good except for the car pickup as they never showed up. They need to improve their comminication never showed up. They need to improve their comminication More

by BETTINARICKER Verified Customer Verified Customer

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On time fast service, prompt arrival, friendly service technician quick turn around good follow up technician quick turn around good follow up More

by SZTROSE Verified Customer Verified Customer

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