Kolten Heck | Page 13

There was paint transfer on the door, where it had struck another vehicle while in their care for servicing. Also, the truck was very dirty and that was disappointing. The delivery person smelled bad and it another vehicle while in their care for servicing. Also, the truck was very dirty and that was disappointing. The delivery person smelled bad and it affected that “new car, smell“! I wish I had picked up my truck myself. Also noticed that after leaving multiple voicemail messages, they went unreturned. My second experience so far has been better with the service department. I received a call this morning as a follow up and apparently their computer systems are down. More

by robertmosher Verified Customer Verified Customer

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They have been very good to work with. My service contact went out of his way to explain what was required to fix my car and helped me understand why it needed to done. My service contact went out of his way to explain what was required to fix my car and helped me understand why it needed to done. More

by WOLFED2 Verified Customer Verified Customer

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Amazing team over at Corwin FORD Amazing team over at Corwin FORD Amazing team over at Corwin FORD Corwin FORD Amazing team over at Corwin FORD More

by TJHILLYARD Verified Customer Verified Customer

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We've been chasing a potential warranty issue for more than 6 months. Dozens of phone calls having to explain the issue dozens of different people and never any positive resolution. than 6 months. Dozens of phone calls having to explain the issue dozens of different people and never any positive resolution. More

by CARIBOUMARKT Verified Customer Verified Customer

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This was a tough problem but Kolten and his team stuck it out and solved it! Kolten kept me updated and was very professional and helpful. Thanks!! out and solved it! Kolten kept me updated and was very professional and helpful. Thanks!! More

by CHEMISTRYGAL Verified Customer Verified Customer

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I had a great experience with them. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. Cam helped me over the phone, and Justin took me for a test drive, and helped me with the rest. Great team, very happy with my truck. More

by CALEBGBEERS Verified Customer Verified Customer

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The mechanics who came to my home were professional and quick. Booking was really easy and painless. Great experience! quick. Booking was really easy and painless. Great experience! More

by REBECCA.R.NAUMANN Verified Customer Verified Customer

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I appreciate the service department and the employees that work there. They are friendly and take the time to answer any questions I might have. Dick Morgan has helped me for years. And now that hes ch that work there. They are friendly and take the time to answer any questions I might have. Dick Morgan has helped me for years. And now that hes changed positions I'm happy to go with Jeff Kiehn who I trust with my Ford Escape. Gus Johnson had a great crew, and it has carried on with Corwin. More

by Cathy Nefzger Verified Customer Verified Customer

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Kolton took extra time to answer a bunch of questions about maintaining a 15 year old garage queen with just under 39,000 miles on it. As for the dealership in total, the service department is all I've about maintaining a 15 year old garage queen with just under 39,000 miles on it. As for the dealership in total, the service department is all I've dealt with so I don't really have an opinion, hence the 3 star rating. More

by swansonlarry5068 Verified Customer Verified Customer

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THE TEAM AT CORWIN HAS BEEN VERY HELPFUL WHEN WE HAVE RECALLS THAT NEED TO BE DONE THAT OTHER FORD STORES HAVE NOT BEEN ABLE TO ASSIST WITH. THEY ARE KIND AND THEY ARE KNOWLEDGABLE. WE APPRECIATE BEING A RECALLS THAT NEED TO BE DONE THAT OTHER FORD STORES HAVE NOT BEEN ABLE TO ASSIST WITH. THEY ARE KIND AND THEY ARE KNOWLEDGABLE. WE APPRECIATE BEING ACCOMODATED. More

by VIPTRADERS2 Verified Customer Verified Customer

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