Kolten Heck | Page 14
Service Advisor
Corwin Ford Spokane
8300 E Sprague Ave
Spokane Valley, WA 99212
226 Reviews
Write a Review226 Reviews of Kolten Heck
May 24, 2024
The service took a little longer than expected, but with the shuttle service, and delivery of the car when it was done, it made it work very smoothly. I was even offered a fresh donut! Jim, the shuttle driv the shuttle service, and delivery of the car when it was done, it made it work very smoothly. I was even offered a fresh donut! Jim, the shuttle driver was very friendly. Kolten was very helpful. It was an unexpected great experience. More
Other Employees Tagged: Jim, shuttle driver.
May 24, 2024
Always kind and helpful. Pricing for things I need seem a little high but work is always done fast and with warranties. Pricing for things I need seem a little high but work is always done fast and with warranties. More
Other Employees Tagged: Jeff Kiehn
May 22, 2024
Jeff was very attentive to my concerns. Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. St Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. Still turn around is good , for which we do appreciate. Sam More
Other Employees Tagged: Jeff Kiehn , Madeline Diamante
May 20, 2024
When calling to set up service of my vehicle, I specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online wi specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online with a quote I had received from a private locksmith for 125 so I agreed to the service, I dropped my vehicle off the service took a little over one hour at which time when I picked my vehicle up I was surprised to hear the total be close to $560. I discussed the situation with the service representative Kolton he made a military allowance for me to give me a reduction, but the price still was over $500 , I was deeply unsatisfied at having been quoted an initial price and then to have a significant price increase when the service was actually completed unfortunately for me I did not get a written estimate prior to having this work done, but this appears to be a bait and switch tactic More
May 19, 2024
The Corwin Ford workers did a good job for me. I will look at them in the next service, thank you. I will look at them in the next service, thank you. More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert , Madeline Diamante
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