Kolten Heck | Page 15
Service Advisor
Corwin Ford Spokane
8300 E Sprague Ave
Spokane Valley, WA 99212
235 Reviews
Write a Review235 Reviews of Kolten Heck
May 24, 2024
The service took a little longer than expected, but with the shuttle service, and delivery of the car when it was done, it made it work very smoothly. I was even offered a fresh donut! Jim, the shuttle driv the shuttle service, and delivery of the car when it was done, it made it work very smoothly. I was even offered a fresh donut! Jim, the shuttle driver was very friendly. Kolten was very helpful. It was an unexpected great experience. More
Other Employees Tagged: Jim, shuttle driver.
May 24, 2024
Always kind and helpful. Pricing for things I need seem a little high but work is always done fast and with warranties. Pricing for things I need seem a little high but work is always done fast and with warranties. More
Other Employees Tagged: Jeff Kiehn
May 22, 2024
Jeff was very attentive to my concerns. Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. St Would recommend him to all my acquaintances. Corwin is a very busy place, so it is difficult to make good time , being from out of town resident. Still turn around is good , for which we do appreciate. Sam More
Other Employees Tagged: Jeff Kiehn , Madeline Diamante
May 20, 2024
When calling to set up service of my vehicle, I specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online wi specifically requested a price quote for a key fob and programming of the unit on the phone. I was quoted a total of $97 which seemed to be online with a quote I had received from a private locksmith for 125 so I agreed to the service, I dropped my vehicle off the service took a little over one hour at which time when I picked my vehicle up I was surprised to hear the total be close to $560. I discussed the situation with the service representative Kolton he made a military allowance for me to give me a reduction, but the price still was over $500 , I was deeply unsatisfied at having been quoted an initial price and then to have a significant price increase when the service was actually completed unfortunately for me I did not get a written estimate prior to having this work done, but this appears to be a bait and switch tactic More
May 19, 2024
The Corwin Ford workers did a good job for me. I will look at them in the next service, thank you. I will look at them in the next service, thank you. More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert , Madeline Diamante
May 18, 2024
They’ve always done a great job on my vehicles and tried to get me in and out as soon as possible. to get me in and out as soon as possible. More
Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert , Madeline Diamante

