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Kreyshia White
Kreyshia White at Heiser Ford Lincoln
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Kreyshia White | Page 5

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.7
47 Reviews
4.7

47 Reviews

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47 Reviews of Kreyshia White

September 12, 2023

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Employee Rating

I wasn't even looking to purchase a vehicle and felt no pressure when I scheduled a test drive. Sales and Finance were both very friendly and helpful without any pressure. A great purchase experience. More

by ryan.reupert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Przislicki

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Sep 15, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 07, 2023

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Employee Rating

At this location it seems to have good team work, and everyone made my husband and i feel very welcome, our key starter was not able to get fixed by service people but we still left with knowing they are More

by marilynvelazquez235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Robinson , Zak Krushas, Service Team

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Sep 11, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 30, 2023

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Employee Rating

Always good and friendly services. Staff is very pleasant and knowledgeable. Easy to get what I need done. More

by CKCRHIA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson

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Sep 05, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 29, 2023

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Employee Rating

Communication needs to be better As the customer I"m akways reaching out for updates More

by SWIL242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak , David Lopez, Service Team

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Sep 05, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees

August 23, 2023

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Employee Rating

Salesman Charlie was really good. Tried to take care of me. Just got no cooperation from Tim other management and I'm still waiting now over a month to have worked. It was supposed to More

by jnewman27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Timothy Robinson , Charlie Przislicki

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Aug 23, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Director of Fixed Operations Jeff Isacson by phone at 414-247-8982 or by email at jeffery.isacson@heiser.com so we can better understand what happened during your experience.

Aug 23, 2023

jnewman27 responded

The time of sale I asked you have the hood repaired and battery placed. Tim said we can't do anything. We don't have any money for it. I said okay fine then a return my down payment and I'll move on. This is after about a week of trying to get things done. I then got an immediately response that you would take care of these things. Well my hood is still not repaired. They didn't give me a new battery. They gave me an old used battery but that I can live with that. They never ordered the engine which I asked them to do. I thought that's just normal. I'm waiting. I have to have the the keyless entry. Fix because I did not get the code when I bought the car. I'm also waiting for a manual since there was none with the car and I think if you look at it it's over a month now since I got the car. I think I got it the end of August. Excuse me the end of July and is now getting into the end of August. I have talked to Charlie about when I could get the hood in that done. He said that your company is looking into it. They think maybe it would fall under a warranty with Ford but it's not been a week and a half again and I have not heard from you. I just find this unacceptable. I know I only bought a used car but again this just is not the service I expected and certainly if I would have had the service the first time I would have not come back to your dealership. I'm not trying to be difficult. I just want the work done and sitting here and not getting that information. I find distressing thank you for your feedback

August 18, 2023

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Very clean and awesome people to work with in buying a used car. Thank you More

by nemo2596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward "Ned" Kelly, Charlie Przislicki

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Aug 23, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 12, 2023

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Employee Rating

I have used Heiser Ford Lincoln since 2006. Always find the right vehicle for me. The dealership is very tentative and friendly. The salesman was also very tentative, friendly, and caring. More

by CKCRHIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson , Ben Jarvis, Edward "Ned" Kelly, Dawn Riedel

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Aug 14, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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