Kris Adams | Page 6

This is the second time Paula has helped me to buy a vehicle and both times she has been an amazing person, extremely helpful to find the best options and to accommodate my needs. She has always a smili vehicle and both times she has been an amazing person, extremely helpful to find the best options and to accommodate my needs. She has always a smiling and welcoming face! Paula has been the best since I first met her at Dover Honda in 2016 and I will always look for her any time I need I vehicle. I recommend Paula with no hesitation! More

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My new RAV Had a great experience. Kris patiently pulled up multiple vehicles for me until I chose my Rav. They got me a great rate and the process was smooth an Had a great experience. Kris patiently pulled up multiple vehicles for me until I chose my Rav. They got me a great rate and the process was smooth and fast. It was great, love my new ride!!!! More

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First Time Honda Buyer It was an easy and pleasant experience from the researching of my new Ridgeline to the final step of financing. Kudos to Dover Honda for having a fr It was an easy and pleasant experience from the researching of my new Ridgeline to the final step of financing. Kudos to Dover Honda for having a friendly and professional team. Highly recommended! More

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Paula is amazing. She worked with me via messenger on her day off and had the car I wanted before I even arrived at the dealership. A++++ day off and had the car I wanted before I even arrived at the dealership. A++++ More

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Best dealer experience EVER! I can't say enough good things about the people I dealt with at Dover Honda. Kris ("Kris with a K") Adams was so helpful and honest and so not like y I can't say enough good things about the people I dealt with at Dover Honda. Kris ("Kris with a K") Adams was so helpful and honest and so not like your old school high pressure salesman who just wants to take your money and send you away. Kris sat with me and showed me how to work my 21st century space car and stayed with me until I knew how all the features worked. His customer service was above and beyond what I expected to receive at a car dealership. Cody Davenport was so great working the financing for me. He actually came to me with a better loan term than what I had requested. He saved me money! Bob Hajjar is the MAN! I cannot express how thankful I am that he was able to work within my budget. Kris with a K, Cody, and Bob are a great team. I will not hesitate to send folks their way. More

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Outstanding Consumer Experience This is my second experience purchasing a car at Dover Honda. It was Paula Redden’s incredible attention to the customer experience from my first vis This is my second experience purchasing a car at Dover Honda. It was Paula Redden’s incredible attention to the customer experience from my first visit that brought me back. She treats all of her customers with the same level of understanding, humor and compassion-as though they were close friends or even family. Admittedly, car shopping has always been somewhat intimidating to me as a result of the negative stigma and connotations associated with car dealerships in general. Knowing her customers as well as she does, Paula connected me with Kris Adams who, in the simplest terms, just gets it. He met my skepticism, over-thinking nature, and self-doubt with humor and patience and I could not be more grateful. As both a salesperson and a human being, Kris is incredibly genuine and the epitome of a gentleman. His approach was perfectly relaxed and I felt absolutely no pressure to make any rash decisions without understanding all of my options. He ensured that I found the exact car that would fit both my need to find a reliable car within my budget, as well as my superficial want to drive something that will, simply put, “make me look cool,” (because this is important). Being that Kris is incredibly knowledgeable as well as trustworthy, he recognized just how much hand-holding I required without being too assertive. There are not many decisions in my life for which I feel confident or don’t second guess, yet somehow purchasing a car-of all things-at Dover Honda is one of them. Even down to the dreaded walk into Finance-where I am always convinced I will be bamboozled into all sorts of unnecessary features-Marsha Heiland truly “sealed the deal” for me-so to speak. She understood my needs and how to best meet my financial goals with plans that were right for me and my new (used) car- while also making me laugh. It takes a special person to make me chuckle and smile while writing out such a hefty check! I cannot imagine that there are many dealerships who have a reputation of making such a scary process so painless-dare I say fun even? I laughed my way through every step and with the most amazing support from the entire team. If there is anything that validates what a consistently exceptional dealership Dover Honda is, it is their high volume of repeat customers. This may only be my second experience at this store, but between Paula, Kris and Marsha; I would now consider myself a Dover Honda Lifer. Thank you all for taking such good care of me. Mary Ann T. More

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Kris the friendly salesman Came in to Dover Honda with out a clue where to begin! Was greeted at the door by Kris and discussed all of our options! Although we didn’t buy, when Came in to Dover Honda with out a clue where to begin! Was greeted at the door by Kris and discussed all of our options! Although we didn’t buy, when we are back in the market we will certainly come back to see Kris! More

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Great Dealership selling Great Vehicles. Long relationship with dealership, always been happy with Sales and Service. Modern clean surroundings with well trained sales people and technicians. Long relationship with dealership, always been happy with Sales and Service. Modern clean surroundings with well trained sales people and technicians. As I always tell my friends a great place to do business. More

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Prompt service. Excellent inventory. It was a great experience. Excellent inventory of vehicles. We were promptly taken care of and shown different vehicles that suited us. The sales and It was a great experience. Excellent inventory of vehicles. We were promptly taken care of and shown different vehicles that suited us. The sales and financing staff worked with us to get the price and payment we were looking for. Purchased the new vehicle, traded in the old vehicle, and drove away in the new vehicle all in the same visit. More

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All employees were professional. I would recommend Dover Honda for sales maintenance. The staff were professional and willing to help in any way. The facility is clean and organized. I would recommend Dover Honda for sales maintenance. The staff were professional and willing to help in any way. The facility is clean and organized. More

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