Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 15

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

December 16, 2022

Dealership Rating
Employee Rating

Excellent transaction. I would use again and recommend to friends and family.Thanks for all the help and for making this as easy as possible. Steve B. More

by stephen.boutilier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez

Dec 16, 2022

Dallas Lease Returns responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

December 11, 2022

Dealership Rating
Employee Rating

Kayla went above expectations, with helping find a car and even delivering it to us. More

by whitney cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Derrick Davis , Kayla Bunch, Jesse Leija, Ken Purnell

Dec 12, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Kayla. We're glad to hear she delivered such a great experience!

December 05, 2022

Dealership Rating
Employee Rating

This has been the best car buying experience start to finish! Not only did they find us the perfect vehicle, but Pete made the purchase process so quick and easy. He took care of us like family! I hig More

by tbradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Dec 06, 2022

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

Dec 06, 2022

tbradley responded

You will definitely see us again soon!

November 28, 2022

Dealership Rating
Employee Rating

Ty made the car purchase experience easy and pain free. I was looking for a truck that they had on special it was sold. Ty was great she didn’t pressure me at all I ended up buying my dream truck in a dif More

by wattmarcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran, Derrick Davis, Ty Jones , Tammy Lacy, Jesse Leija

Nov 29, 2022

Dallas Lease Returns responded

It's great to hear that Ty and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

November 17, 2022

Dealership Rating
Employee Rating

Eric was great! ! He rocked it! Best exprience ever! Will definetly come back. Quick and efficient. More

by Mariotranstx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Eric Taylor, Parveen Rajendran, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell

Nov 20, 2022

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2022

Dealership Rating
Employee Rating

Ty was extremely comfortable to talk to, and she was always listening to what I wanted. I didn’t feel any pressure or discomfort while doing business. Ty was a great dealer. She knows what she’s doing! More

by snehabethel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Schultz, Ty Jones

Nov 11, 2022

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ty and our team, and we look forward to working with you again.

November 05, 2022

Dealership Rating
Employee Rating

My first time at this dealership but, I am a repeat customer with Pete Hankins. His genuine care and concern for the needs of the customer are exemplary. He’s goes above and beyond to guarantee a smoot More

by gqa777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Pete Hankins, Parveen Rajendran, Derrick Davis , Tammy Lacy, Jesse Leija, Ken Purnell

Nov 07, 2022

Dallas Lease Returns responded

It's great to hear that Pete was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 24, 2022

Dealership Rating
Employee Rating

Sindy Fernandez, was amazing! She took care us and worked me up a great deal on 2 trucks. I ended up picking the Ram 1500, so happy I did. My wife and kids love it, so much room a More

by munguiar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez

Oct 25, 2022

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 11, 2022

Dealership Rating
Employee Rating

This is my 5th car to buy from Chris! Always an outstanding experience! The team at DLR always makes it easy. I recommend to everyone I know. More

by Halfgrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Roel Ortiz

Oct 12, 2022

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

October 01, 2022

Dealership Rating
Employee Rating

Outstanding service. Professional and no sales pressure. Timely administrative process enjoyed my experience with Dallas Lease. I was told price of car and when completi More

by simentaljoe777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , Omarr Watkins

Oct 02, 2022

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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