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Kris Gaerlan
Kris Gaerlan | Page 15
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
366 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 2 mos
Industry Experience
28 yrs, 6 mos
Employee Video
366 Reviews
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366 Reviews of Kris Gaerlan
March 16, 2023
Great experience! I usually dread the entire process of getting a new vehicle. This was across the board the easiest time I’ve had. Sindy is helpful, accommodating an I usually dread the entire process of getting a new vehicle. This was across the board the easiest time I’ve had. Sindy is helpful, accommodating and professional. She even stayed 2 hours after close to accommodate my crazy schedule. I will without a doubt send people that wants a positive easy buying experience! More
by Prestonpoolservice
Other Employees Tagged: Sindy Fernandez
March 03, 2023
We have worked with Blanca at Dallas Lease Returns for years with multiple cars and it’s been the best experience. So professional and super friendly. Easy transactions w quality vehicles. I recommend Bla years with multiple cars and it’s been the best experience. So professional and super friendly. Easy transactions w quality vehicles. I recommend Blanca/DLR to everyone! More
by AZ
Other Employees Tagged: Blanca Benitez
February 18, 2023
Toronto and his team with Dallas lease returns do exactly what they say! I’d recommend them anytime what they say! I’d recommend them anytime More
by Cody
Other Employees Tagged: Robert Schultz , Toronto Harrison, Ken Purnell
February 15, 2023
Brad was professional and authentic. He did not use any high pressure, sales tactics or have a hard sell approach. I knew what I wanted and he knew what he could offer me. He was open He did not use any high pressure, sales tactics or have a hard sell approach. I knew what I wanted and he knew what he could offer me. He was open about the charges, and there were no hidden fees. It was a pleasure to work with him. More
by Bmac
Other Employees Tagged: Brad Hoang
February 12, 2023
Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to buy a car! More
by jesus escudero
Other Employees Tagged: Blanca Benitez, Roel Ortiz
February 11, 2023
Everyone was welcoming, friendly and understanding. The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agr The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agree considering they told Blanca "we'll come back to hangout" as we were leaving. This was a 10/10 experience and would definitely recommend and return for business. More
by Sonja Blea
Other Employees Tagged: Blanca Benitez, Roel Ortiz
February 11, 2023
This is our fourth vehicle we have bought from Dallas Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and budget. Chris Mikell is GREAT. I told him I would give him an extra star in the comments.. LOL He is super knowledgeable, very helpful, and not pushy at all. Friendly, down to earth guy. We have sent family and friends here to get a car. Check them out - you will be glad you did! Ask for Chris Mikell, too! More
by Denton Daddy
Other Employees Tagged: Chris Mikell
January 12, 2023
Hands down, the best customer service you can find! My husband and I appreciate how Pete goes above & beyond to help us out before, during, and after a purchase. Thanks DLR! My husband and I appreciate how Pete goes above & beyond to help us out before, during, and after a purchase. Thanks DLR! More
by kelseybunch
Other Employees Tagged: Pete Hankins
January 09, 2023
Great experience love both Pete Hankins & Kris Gaerlan. Will have purchase a car from any where else Will have purchase a car from any where else More
by Rrussell1220
Other Employees Tagged: Pete Hankins
December 28, 2022
Best car buying experience - honest. fair. reliable. polite. quick. accurate. You won’t be disappointed fair. reliable. polite. quick. accurate. You won’t be disappointed More
by DallasTodd
Other Employees Tagged: Pete Hankins , Jesse Leija
