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Kris Gaerlan
Kris Gaerlan | Page 20
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
366 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 2 mos
Industry Experience
28 yrs, 6 mos
Employee Video
366 Reviews
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366 Reviews of Kris Gaerlan
July 17, 2021
He was very personable. I was afraid to explore getting approved. Edgar made it easy and he took the time to listen to my concerns. approved. Edgar made it easy and he took the time to listen to my concerns. More
by lorene.silver
Other Employees Tagged: Parveen Rajendran, Edgar Silva
July 16, 2021
Can’t say enough. This is our fourth vehicle we purchased from Dallas Lease Returns. Every transaction has been painless and smooth. Great no haggle pricing and they give us fair trade in allowances. Probabl from Dallas Lease Returns. Every transaction has been painless and smooth. Great no haggle pricing and they give us fair trade in allowances. Probably because it was their cars in the first place. Juan Contreras is very knowledgeable about every vehicle they have in stock and goes out of his way every time to make our car buying experience fast and pleasurable! More
by chris
Other Employees Tagged: Parveen Rajendran , Juan Contreras, Anna Gutierrez
July 11, 2021
Great Car Bying Experience! Kris, Pete and the entire DLR staff were extremely knowledgeable and attentive. Would recommend DLR for anyone needed a great value on a quality used vehicle. Class Act! JM DLR staff were extremely knowledgeable and attentive. Would recommend DLR for anyone needed a great value on a quality used vehicle. Class Act! JMAC More
by jmactickets
Other Employees Tagged: Pete Hankins
July 06, 2021
Our experience with Pete Hankins and Dallas Lease Returns was a stress free very professional experience. I would certainly do business with you again and will recommend to anyone looking for a quality used was a stress free very professional experience. I would certainly do business with you again and will recommend to anyone looking for a quality used vehicle. Thank you More
by stevesegelquist
Other Employees Tagged: Pete Hankins, Parveen Rajendran
June 25, 2021
Excellent service. Eric was very professional and very helpful to me. Thank you Eric helpful to me. Thank you Eric More
by Sambrose55
Other Employees Tagged: Eric Taylor, Parveen Rajendran
June 18, 2021
First of all, my salesman, Edgar Silva, made this process very enjoyable. He is so personable and confident that he had my trust from our first conversation. He kept in touch through phone calls, emails, a very enjoyable. He is so personable and confident that he had my trust from our first conversation. He kept in touch through phone calls, emails, and texts and responded quickly to all my questions. This business has classy facilities as well as their service. My business was completed in a very timely manner, not an eternity like many dealerships I have dealt with before. I drove off in a beautiful Cadillac Escalade with a big smile on my face. More
by Viki Arnold
Other Employees Tagged: Edgar Silva , Lovely, friendly receptionist
June 16, 2021
Pete went above and beyond for us! Even drove the car directly to us! Will definitely recommend Pete to our friends/families! It was a great experience! directly to us! Will definitely recommend Pete to our friends/families! It was a great experience! More
by Brittany Watson
Other Employees Tagged: Pete Hankins , Ken Purnell
June 09, 2021
Blanca was AWESOME! I never had to leave a voicemail, she answered every time! She made us feel like we were only customers. The whole transaction was super fast and easy. Highly recommend using Blanca. I’ll answered every time! She made us feel like we were only customers. The whole transaction was super fast and easy. Highly recommend using Blanca. I’ll be calling her first, the next time we buy a vehicle. Thank you Blanca! PS. Chris Gaerlan was awesome too! He made sure we had a great experience. More
by ATeam
Other Employees Tagged: Blanca Benitez
June 07, 2021
I've been buying cars for longer than I care to admit so I am always leery of dealing with dealerships and salesmen but not this time. My sales rep, Pete Hankins didn't play any games and was very honest I am always leery of dealing with dealerships and salesmen but not this time. My sales rep, Pete Hankins didn't play any games and was very honest and transparent. I actually enjoyed working with him and never felt any pressure to buy anything. I did a lot of research (yes, I'm one of those) and admittedly I was able to find a few trucks for less money but I don't buy a major investment like a truck without meeting them personally and then I judge whether or not I will do business with them. I have NEVER recommended a car dealership to anyone but I'm going to now. Give these folks a try, I believe you will be happy with the results. Now, if you'll excuse me, I have to go play with my new truck, thanks Pete! More
by lonewolf
Other Employees Tagged: Pete Hankins
May 31, 2021
Finally, a hassle-free car buying experience! Anthony is my new "friend in the car business." He provided the easies, fastest, and lowest pressure car buying experience I've ever had. He told me the doing t my new "friend in the car business." He provided the easies, fastest, and lowest pressure car buying experience I've ever had. He told me the doing to paperwork would take less than 15 minutes, and I told him "yeah, right; that would be a miracle." Do I now believe in miracles? Yes! More
by David Chaffin
Other Employees Tagged: Anthony Zegarelli, Parveen Rajendran
