Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 20

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
355 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs

Industry Experience

28 yrs, 4 mos

Employee Video

4.9

355 Reviews

Write a Review

355 Reviews of Kris Gaerlan

May 24, 2021

Dealership Rating
Employee Rating

Mi vista con ellos fue excepcional, Blanca es sumamente profesional y servicial me ayudo en todo el proceso. Sin duda los recomiendo al 100% s More

by robalo9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

May 25, 2021

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 20, 2021

Dealership Rating
Employee Rating

This was by far the easiest, most pleasant car shopping experience ever. Friendly staff, superior service, great price! Purchased from out of state and it was so easy - ecstatic with my purchase, this deal More

by Jenni
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , David Greenleaf, Anna Gutierrez, Tammy Lacy

May 21, 2021

Dallas Lease Returns responded

Thank you so much, Jenni, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 18, 2021

Dealership Rating
Employee Rating

Pete was awesome and exceeded my expectations. He was very personable yet professional and made my truck purchase so quick and easy. He found me the perfect truck in a matter of minutes and I couldn’t b More

by Julietounget
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 18, 2021

Dallas Lease Returns responded

Thanks, Julie, for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Pete and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

April 26, 2021

Dealership Rating
Employee Rating

Bianca makes the process painless and is a pleasure to work with. Very transparent experience and she is very prompt and professional! The pricing is very fair and the service remarkable! More

by arnie.verbeek2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Apr 26, 2021

Dallas Lease Returns responded

Hello, Arnie! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're happy that you enjoyed working with Blanca and we look forward to serving you in the future!

April 24, 2021

Dealership Rating
Employee Rating

Sindy is great and on top of it. She has a great personality and straight to the point. You do not have to worry about anything with Sindy. She is great. More

by ryanflores012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez, Anna Gutierrez

Apr 24, 2021

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us, Ryan. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sindy and the team, and we look forward to working with you again!

April 22, 2021

Dealership Rating
Employee Rating

Sindy was so wonderful! What a great experience with car buying (and selling!). I really appreciated how she walked me through each step thank you! More

by melmoz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sindy Fernandez

Apr 22, 2021

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Sindy. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 20, 2021

Dealership Rating
Employee Rating

James Smith was outstanding. He made us fell comfortable. He was very friendly and very helpful. He was not pushy and made us feel like his only priority! We have been able to go to him with questions and co More

by macksmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , Ken Purnell, James Smith

Apr 20, 2021

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and the team, and we look forward to working with you again!

April 06, 2021

Dealership Rating
Employee Rating

Blanca Benitez is wonderful. She is always willing to go the extra mile. Very helpful and beautiful person inside and out definitely recommend going to see her for your next vehicle. More

by Brendaa88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Dallas Lease Returns responded

Brenda, Thank you for sharing your experience with us! We're happy to hear it went well working with Blanca and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 03, 2021

Dealership Rating
Employee Rating

This was a very different buying experience from start to finish! David is a great guy and not your typical high pressure salesman. He was truthful and went the "extra mile" to find the perfect vehicle for More

by Zootopia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greenleaf

Apr 05, 2021

Dallas Lease Returns responded

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share your thoughts about your great experience here with David. Congratulations on your new purchase! Thank you for choosing Dallas Lease Return and helping to share the word about us. We’re here for you anytime!

March 27, 2021

Dealership Rating
Employee Rating

Professional and painless process to obtain vehicle, even with challenged credit. Spoke on phone a few times, told me what he needed from me, scanned and uploaded documents. Mr Tony said he would work for me More

by reeshia.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony McKeel

Mar 28, 2021

Dallas Lease Returns responded

Thank you, Reeshia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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