Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 36

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
368 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 4 mos

Industry Experience

28 yrs, 8 mos

Employee Video

5.0

368 Reviews

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368 Reviews of Kris Gaerlan

November 10, 2015

Dealership Rating

A remarkable car buying experience! I want to thanks Aaron and all people at the DLR for all the help and the remarkable customer service and buying experience we had at Dallas Lease Ret More

by RJ Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Gutierrez, Aaron Winters

October 29, 2015

Dealership Rating

Excellent client service. Great deal. I searched online and found a vehicle that was very fairly priced. Stopped in at Dallas Lease Returns to see the vehicle. Al Castro was my client ad More

by LeeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji , Al Castro

September 06, 2015

Dealership Rating

This was a very positive experiance. I purchased a 2012 Honda CRV despite its age had low mileage of 16902 mi. The price was right and Juan Contreras was a great salesman and very consid More

by LKR Arlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Contreras

September 03, 2015

Dealership Rating

No pressure - fair - delivered! Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to More

by MZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

August 05, 2015

Dealership Rating

Purchased Lexus Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

July 30, 2015

Dealership Rating

Only place to buy a car Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. More

by Lexie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Smith

July 24, 2015

Dealership Rating

Restored my faith I'd been looking for just the right car for years and had looked at a dealerships, a process I dread even with a guaranteed price certificate. Aaron W More

by Nan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winters

February 07, 2015

Dealership Rating

A Class act! Hard to Beat! Quality used vehicles of all makes and fair prices, with customer service not found anywhere else I looked, including new dealerships, w More

by tonyadcock808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Gutierrez, Ken Purnell

January 21, 2015

Dealership Rating

JUST STAY AWAY!!!! With all the dealerships that are around I landed at this f****bull***t place that are full of lies... It's been 3 months I shouldn't be in contact w More

by Irvens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Blanca Benitez

November 06, 2014

Dealership Rating

Fantastic experience My second experience buying a car online was even better than the first! Joe was great to work with, very fair, professional and made to process pain More

by kimharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Wall

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