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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 14

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

November 28, 2024

Dealership Rating
Employee Rating

Dedicated and courteous representative, detailed and professional in conduct itemizing customer concerns. The option of a walk-in service is a welcome development More

by babatundekamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Jim Ellis Kia of Kennesaw responded

Babatundekamson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 27, 2024

Dealership Rating
Employee Rating

Service was fast and efficient. Kris got me in and out of the dealership within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 26, 2024

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Employee Rating

Very professional and well trained mechanics. Maintenance supervisor outstanding. He has his technicians well trained More

by Cameronkun8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Norris Burns, Phil Joyce, Mark Kerkoski, Sam Stewart

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Dec 02, 2024

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Cameronkun8! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

November 22, 2024

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Employee Rating

Our car was finished in a timely manner. We will definitely be back for service More

by KBAR1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Kbar1951, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 22, 2024

Dealership Rating
Employee Rating

I really like this dealership. They are so friendly and helpful. I would recommend them to anyone. More

by Jeff1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Carter, Mark Kerkoski, Nicholas Morrow

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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 20, 2024

Dealership Rating
Employee Rating

Although it is a hike (50 miles EACH WAY), I am pleased with the service. I recommend them. The service reps are very attentive and helpful. More

by kbedelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Madison

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Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Kbedelson! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2024

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Employee Rating

Excellent customer service. Robert was extremely professional and had me out in a reasonable amount of time More

by Crobison42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Florence , Robert Billings, Nicholas Morrow

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Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

That's great to hear,Crobison42! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 15, 2024

Dealership Rating
Employee Rating

Everything went smoothly. Thanks very much for your help. Look forward to my next visit. More

by JOHNMBERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 13, 2024

Dealership Rating
Employee Rating

I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving More

by Trey Strasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Billings, Rhon Lee

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Nov 28, 2024

Jim Ellis Kia of Kennesaw responded

Trey Strasser, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

November 13, 2024

Dealership Rating
Employee Rating

Was excellent service the employees very friendly and fast I highly recommend them to serve me More

by malachimckee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Norris Burns, Phil Joyce, Mark Kerkoski, Sam Stewart

Report | Print
Nov 14, 2024

Jim Ellis Kia of Kennesaw responded

Malachimckee11, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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