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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw
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Kris Musgrove | Page 15

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
156 Reviews
4.6

156 Reviews

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156 Reviews of Kris Musgrove

March 18, 2023

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Employee Rating

I loved Kris he is the best and I want him every time for service More

by k
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Yes
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Mar 20, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 16, 2023

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Employee Rating

People oriented get you in and out of the shop concerned about custermer very Good custermer service More

by Patriciamatthews47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski, Sam Stewart, Phil Joyce , Michael Garrabrant, Tommy Wallis

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Mar 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 15, 2023

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The staff was absolutely wonderful! The waiting had a nice atmosphere and everyone was helpful! More

by Kendalyn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Sam Stewart, Phil Joyce , Michael Garrabrant, Tommy Wallis

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Mar 16, 2023

Jim Ellis Kia of Kennesaw responded

Kendalyn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 15, 2023

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This was my first time visiting this location. Everyone was very nice and helpful. Great service! More

by Cece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Sam Stewart, Phil Joyce , Michael Garrabrant, Tommy Wallis

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Mar 16, 2023

Jim Ellis Kia of Kennesaw responded

Cece, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 02, 2023

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Employee Rating

Kris in service was very good and kept me a informed on the progress of my maintenance. It is a very nice facility with a nice waiting area free snacks and coffee. This is the second car I've had purchased More

by OCONNOR.KEN
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Recommend Dealer
Yes
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Mar 03, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words. Take care!

March 02, 2023

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Went in for 5000 mile service plus a quality audit of the drive train requested by Kia. Everyone with whom I interacted was professional and friendly. Communication during my visit was great. More

by CHARLI.P.BRADY
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Recommend Dealer
Yes
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Mar 03, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and recommendation. Take care!

February 24, 2023

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Overall, I would highly recommend Jim Ellis to anyone looking for quality car service. The staff is top-notch, the prices are fair, and the work is always done to the highest standard. I will definitely More

by jazzseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart

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Feb 27, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could provide a great experience! Thanks again for your business, and we hope to see you next visit. Take care!

February 23, 2023

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Employee Rating

Great dealership with great people, would definitely recommend. When you go into service, always ask for Mark, he will get you taken care of More

by UnknownUser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Zeljka (Zee) Caradine, Scott Johnson, Brandon Pond, Todd Garman, Mark Kerkoski, Sam Stewart, Phil Joyce , Ellisa Meehan

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Feb 23, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words. Take care!

February 21, 2023

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I have an issue with the molding over the windows and I was told 2 months ago that this would be taken care of . It hasn’t been taken care of . Me and my company that bought this car is very disappointed i More

by billy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Phil Joyce , Michael Garrabrant, Tommy Wallis

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Feb 21, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, we truly appreciate it. We are disappointed to hear about the experience you've described and we apologize for any inconvenience this may have caused you. I am unable to pull you up in our system, but please reach out to our team via the information below regarding your recent visit. We look forward to hearing from you. Best regards. Sam Stewart, Service Manager sams@jimellis.com

Feb 21, 2023

billy47 responded

The reason you can’t find me in the system is because no one did anything each time I made contact except tell me what I wanted to hear to get rid of me.

February 15, 2023

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Always a pleasant experience. Friendly employees are very helpful. I have nothing else to add More

by thehalls1021
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

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