Kris Pauly | Page 2

Dissatisfied with customer service, communication, work and response. I sent a detailed email to Kris Pauly last week and haven’t even gotten a response. I tried to give the dealership a chance to resp and response. I sent a detailed email to Kris Pauly last week and haven’t even gotten a response. I tried to give the dealership a chance to respond. Please reference the email or let me know who else I can send it to. Thanks More

by Chris.Whitenack Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely HORRIBLE experience. I contacted to purchase a truck day 1 it was listed and said i would purchase. I offered a down payment or anything that would solidify the deal. The I contacted to purchase a truck day 1 it was listed and said i would purchase. I offered a down payment or anything that would solidify the deal. The sales manager Dustin said they don't take down payments and assured it would be mine. A week after it was listed, it was out of their shop for repairs and a deal was made by Kris Pauly over email. He said he would call me in the morning to do paper work. I instead waited all day for the phone call which i never got. I had to call the sales manager at the end of the day only to find out they sold it to someone else. What a waste of my week. They don't care about their customers. My money spends the same as the next guy and i was paying full asking price, so there was absolutely no reason to sell it to someone else. Why they sold it out from under me, I'll never know. But be xxxx sure they don't care about treating me this way and they sure won't care about treating you the same. Find another dealer, one that actually values your time. This one deserves 0 stars. And absolutely don't work with these 2 individuals. Dishonest AF! More

Helpful 0

Report | Print

Great service department. They did a great job getting me in and making sure my car was ready to go. They did a great job getting me in and making sure my car was ready to go. More

by MIKE.EHLERS Verified Customer Verified Customer

Helpful 0

Report | Print

Went above and beyond to get me in the truck I wanted for the price I wanted to pay. the price I wanted to pay. More

Helpful 0

Report | Print

Very nice people, clean place and fast service. Was able to be seen and get a honest inspection. Was able to be seen and get a honest inspection. More

by joe.e.rife Verified Customer Verified Customer

Helpful 0

Report | Print

We are always happy to work with Kris, the work he does is excellent, we always hope to have him. is excellent, we always hope to have him. More

Helpful 0

Report | Print

I love this dealership they have always treated me great and I will be back again.. I highly recommend this dealership and I will be back again.. I highly recommend this dealership More

by amykante2016 Verified Customer Verified Customer

Helpful 0

Report | Print

Was a good experience as usual. Danielle was very courteous and helpful! Will definitely be back Danielle was very courteous and helpful! Will definitely be back More

by howlboy4 Verified Customer Verified Customer

Helpful 0

Report | Print

Always great to work with. The staff is friendly. Bought many cars here. Good work The staff is friendly. Bought many cars here. Good work More

by TELLIE1976 Verified Customer Verified Customer

Helpful 1

Report | Print