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Tom Washburn
Tom Washburn at Shottenkirk Fort Madison
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Tom Washburn

Sales Consultant

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Tom Washburn

April 06, 2024

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Employee Rating

They do all our service work and I don’t have any complaints of the service I have received More

by CARTROC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Ron Allen, Cathy Sanders, Brittney McConnell, Brad Richardsen

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Apr 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 26, 2024

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Awesome nothing but good things to say. Been working with them for several years and counting. Will always come back. Never once gave a reason to not trust them. Will definitely make sure y More

by JASONRADECKI
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Jamie Mason, Kris Pauly

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Mar 27, 2024

Shottenkirk Fort Madison responded

JASON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 24, 2024

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Employee Rating

Always amazing service from the sales team and the service department. We don’t go anywhere else. More

by JASONRADECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Jamie Mason, Kris Pauly

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Mar 25, 2024

Shottenkirk Fort Madison responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 07, 2024

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Employee Rating

I always have great service with Shottenkirk’s service department. Kirk and Danielle always take care of our vehicles More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Jamie Mason, Ron Allen, Brittney McConnell, Brad Richardsen

Helpful
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Mar 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 01, 2024

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They were very courteous and respectful and they will help you get a loan and the vehicle I bought is very nice and very dependable More

by DAVIDGWALKER1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Brian Harris, Kris Pauly, Mike Wilson, Cathy Sanders, Kevin Lopez, Keith Harris, Brittney McConnell

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Mar 03, 2024

Shottenkirk Fort Madison responded

DAVID, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

January 07, 2024

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They did a fantastic job of meeting us with price. Very professional and courteous. Would recommend! More

by LORIBELL0422
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Yes
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Jan 07, 2024

Shottenkirk Fort Madison responded

LORIBELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 04, 2023

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Very professional but personable. He listened to us and worked to get a better price. More

by BROEGS13
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Harris

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Oct 05, 2023

Shottenkirk Fort Madison responded

BROEGS13, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

October 02, 2023

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Employee Rating

Fast service, nice friendly staff. I would recommend buying and servicing at Shottenkirks Fort Madison, it's where I go. More

by tobyjkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen , Sue-cashier, Danielle in service

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Oct 03, 2023

Shottenkirk Fort Madison responded

tobyjkraft, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

June 27, 2023

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Employee Rating

Terrible attitude. Seen him yelling at an employee in his office. Verry rude and short with customers. Every time I’m there I notice this behavior from him. Verry inap More

by Yoo hoooo
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Ron Allen, Randy Thompson, Keith Harris, Brittney McConnell

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June 27, 2023

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Employee Rating

Terrible customer service. Seen him screaming at an employee in his office. Verry rude and short with customers. I’ve been in there dozens of times Alf always notice his attit More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Chris Buster, Ron Allen, Randy Thompson, Keith Harris, Brittney McConnell

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