Kristal Mercado- Santiago | Page 3

Efficient fast courteous service all around. Especially the customer service representative who was in charge of my appointment. Kept me well informed of status of my vehicle Especially the customer service representative who was in charge of my appointment. Kept me well informed of status of my vehicle More

by HRGY Verified Customer Verified Customer

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Waiting time, not as expected, but not big problem I wish there was coffee and water like on other dealerships there was coffee and water like on other dealerships More

by NIKKO957 Verified Customer Verified Customer

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Excellent service, honest communication, quick repairs, and my car runs perfectly again. Highly recommend this dealer. and my car runs perfectly again. Highly recommend this dealer. More

by EDERSONJEROME91212 Verified Customer Verified Customer

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My car was in and out same day, loved the service they provided and also how professional they were provided and also how professional they were More

by ASLANYANMHER Verified Customer Verified Customer

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Service department is very good. Fast, no wait time . Everything was done as expected. The service department is very clean. Fast, no wait time . Everything was done as expected. The service department is very clean. More

by Bp1900 Verified Customer Verified Customer

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My Nissan Rogue was received and assessed promptly and I was contacted in a efficient manner and updated when the repairs were completed was contacted in a efficient manner and updated when the repairs were completed More

by YOLEVI18 Verified Customer Verified Customer

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Excellent service - knowledgeable, kind, responsive Service Advisors. Documented and explained the issue very well and ensured that I got my car back as soon as possible (it was a complicated repair t Service Advisors. Documented and explained the issue very well and ensured that I got my car back as soon as possible (it was a complicated repair that required them to find aftermarket parts and then the car developed an additional problem that further extended the time needed to repair it.) VERY grateful for this team and feel car is now ready for its next 64K miles! More

by MJ.ROBINSON1 Verified Customer Verified Customer

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I had a great experience with the team that worked on my car. They were professional, patient, and explained everything in a way I could understand. The service was done quickly, and the car feels better th car. They were professional, patient, and explained everything in a way I could understand. The service was done quickly, and the car feels better than ever. Highly recommend More

by MAYWEATHERAYANNA Verified Customer Verified Customer

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Only person who had customer service manners is the person who greeted at the entrance. Absent management, unpleasant, poor behaviour and attitude. I had to take my car without completing inspection. person who greeted at the entrance. Absent management, unpleasant, poor behaviour and attitude. I had to take my car without completing inspection. Waited over 45 minutes, once mentioned an appointment I had , manager became angered ! More

by Lmarga123 Verified Customer Verified Customer

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Kept me well informed about what work my car needed was out at a reasonable time very friendly in all areas out at a reasonable time very friendly in all areas More

by CRZYLADYWKIDS Verified Customer Verified Customer

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