Kristal Mercado- Santiago | Page 3
Client/Owner Loyalty Manager
Kings Nissan
2758 Coney Island Ave.
Brooklyn, NY 11235
Dealership Experience
10 yrs, 1 mo
Languages Spoken
Spanish
294 Reviews
Write a Review294 Reviews of Kristal Mercado- Santiago
March 14, 2024
I brought my car for Service and was kept informed, by text, Step by Step of what was going on with the car. My Service Advisor Atnan is an Amazing person. He is a very Knowledgeable and Professional. He text, Step by Step of what was going on with the car. My Service Advisor Atnan is an Amazing person. He is a very Knowledgeable and Professional. He CARES about his customers. Kings Nissan is very Lucky to have Atnan among its Staff. The Service is Excellent and the Staff is Amazing. They provide the right advise and recommendations, and will go above and beyond to help. I would definitely recommend Kings Nissan for Service. More
Other Employees Tagged: Atnan Guze
March 12, 2024
Very professional, rep made sure every concern was addressed. Also, sevice was done in a timely manner. addressed. Also, sevice was done in a timely manner. More
Other Employees Tagged: Atnan Guze
March 10, 2024
Great service, car was serviced fast, dealer was very helpful. Definitely will be back and recommend to friends helpful. Definitely will be back and recommend to friends More
Other Employees Tagged: Atnan Guze, Stephen Soto
February 28, 2024
Always a pleasure doing business here. My car has 151,000 miles on it since I bought it here new and only serviced it here. I wouldn't think of going anywhere else. My car has 151,000 miles on it since I bought it here new and only serviced it here. I wouldn't think of going anywhere else. More
Other Employees Tagged: Atnan Guze
February 28, 2024
Fast and reliable. I appreciate all the work they do, including the customer service. 10/10 I appreciate all the work they do, including the customer service. 10/10 More
Other Employees Tagged: Terry Matarese, Asim Zia, James E. O'Rourke, Atnan Guze, Vadim Gekker, Michael Gerts, Karim Aga, Dan Vdovichenko, Stephen Soto
February 15, 2024
Nice waiting room. Good and fast service. Reasonable prices . I will come back at this location Good and fast service. Reasonable prices . I will come back at this location More
Other Employees Tagged: Atnan Guze, Stephen Soto
February 03, 2024
This is my second service done at this location with the same representative and it is very clear that they want to take care of you as best as they can. They believe in fostering community with good busine same representative and it is very clear that they want to take care of you as best as they can. They believe in fostering community with good business practice to build trust and maintain customer relations. More
Other Employees Tagged: Atnan Guze, Stephen Soto
January 28, 2024
Kings Nissan is always great they are the best I always get my car fixed with them get my car fixed with them More
Other Employees Tagged: Atnan Guze, Stephen Soto
January 17, 2024
Everybody was so helpful and everything was great service was great I definitely recommend to everyone was great I definitely recommend to everyone More
Other Employees Tagged: Atnan Guze, Vadim Gekker, Karim Aga
January 17, 2024
Originally went in for a CVT oil and filter change and received the car back with just the CVT oil change and no filter change as per recommendation from the service advisor. I noticed the car drove a received the car back with just the CVT oil change and no filter change as per recommendation from the service advisor. I noticed the car drove a little different and raised my concerns with the team and they were ready and willing to make things right. After some discussion we decided to move forward with the original idea of changing the CVT filter and refill the oil and now my car drives like it is brand new! The way they handled the situation of me coming back with concerns and addressing them head on was very admirable as you can tell the team really cares about their customers and maintaining their trust, confidence, and satisfaction. Special thank you to Stefan and his amazing team for holding your service center to such high standards. More
Other Employees Tagged: Atnan Guze, Stephen Soto