Kristal Mercado- Santiago | Page 5
Client/Owner Loyalty Manager
Kings Nissan
20 Neptune Avenue
Brooklyn, NY 11235
Dealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Languages Spoken
Spanish
558 Reviews
Write a Review558 Reviews of Kristal Mercado- Santiago
October 13, 2025
Everyone at Kings Nissan was kind and efficient. I got my oil change done fast and had an overall extremely positive experience. I got my oil change done fast and had an overall extremely positive experience. More
Other Employees Tagged: Atnan Guze , Victor
October 10, 2025
Very courteous staff and clean environment. The service was prompt and efficient. Will continue to support this dealership The service was prompt and efficient. Will continue to support this dealership More
Other Employees Tagged: Atnan Guze
October 04, 2025
The service was excellent. The customer wast great ,explain everything. There was no problem .Thank you. The customer wast great ,explain everything. There was no problem .Thank you. More
Other Employees Tagged: Atnan Guze
October 03, 2025
RUN! RUN! RUN! HORRIBLE - team of liars I had a very disappointing experience at Kings Nissan. I brought my 2021 Sentra in for inspection and issues wit RUN! RUN! HORRIBLE - team of liars I had a very disappointing experience at Kings Nissan. I brought my 2021 Sentra in for inspection and issues with my radio/speakers. The service advisor VICTOR told me I had to replace my battery before they could continue diagnostics, and that if I refused I would still be charged $420 but no further work would be done. I was pressured into paying almost $600 for a new battery, even though my battery was nearly new, correct for my car, and met/exceeded Nissan’s specifications. No diagnostic test was ever done on my battery, and my original issue with static in the speakers still remains. On top of this, I asked twice for air to be added to my tires, and it was not done. Last year, this same advisor recommended brake fluid replacement twice in one year, claiming it was “dirty.” Nissan’s own schedule does not recommend annual replacement under normal driving. Stay away from Kings Nissan Service Department and from Service Advisor VICTOR More
Other Employees Tagged: Atnan Guze
October 01, 2025
As usual the service was fast and accurate. Victor is very helpful. Very polite and knowledgeable. I’ve been Kings Nissan customer for over 10 years and I have no complaints about people who wo Victor is very helpful. Very polite and knowledgeable. I’ve been Kings Nissan customer for over 10 years and I have no complaints about people who work there. Thank you so much More
Other Employees Tagged: Victor and Megan
September 30, 2025
Yes I am going to see later how my new car after 3 weeks. Having probkem weeks. Having probkem More
Other Employees Tagged: Atnan Guze

