Kristen Glover

Terrible customer service. Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gon Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gone. You go from important to not in a matter of a couple signatures. I will never buy anything from there Chevy or dodge dealerships. If they spent as much time on customer service as they did on the lame commercials they may just make get some where. They are LIARS. More

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Lorance is so patient and makes sure all your needs are met without the pushy process. I recomend everyone to go see him met without the pushy process. I recomend everyone to go see him More

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Quick and fast service! Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family More

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Untrustworthy, it is always something with this dealer. They jeopardized my credit by running multiple unauthorized pulls. When it comes to their service department be sure to hold on to your bolts. I thin They jeopardized my credit by running multiple unauthorized pulls. When it comes to their service department be sure to hold on to your bolts. I think they are removing parts from vehicles. They make you sign a blank document on an iPad before they will start the service and then try to jack the price up on you after the service. My truck was spotless before they ran it through the “car wash”. They left oil all over the driver’s side and did not dry or wax. They did not reset the oil life indicator. Very disappointed overall especially with the service advisor who was extremely rude and needs training in regards to the pricing and customer service. Stop making excuses and check the manual if you are unsure on the correct quarts. They do actually “put a sign on the side of the truck that tells the quarts”. It has a Z71 badge on it. It also has a Jim Glover Chevrolet badge on the back. That will most likely change in the near future. More

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JIM glover Chevrolet won't do what they promised and are paid to do. They sold me an extended warranty for 40,000 which should have been for 140,000 only ended up being 39,800 miles. My brakes were squeakin paid to do. They sold me an extended warranty for 40,000 which should have been for 140,000 only ended up being 39,800 miles. My brakes were squeaking so asked them to look at them they supposely replaced them they still squeak. More

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LOVE the service , professionalism ,attention to detail and how can we help positive attitude and availability to help and how can we help positive attitude and availability to help More

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POOR SERVICE. Don’t recommend unless you want long waits, rushed service and poor quality. I Scheduled oil change, rotate tires and look at brakes on 2022 Chevy pu Don’t recommend unless you want long waits, rushed service and poor quality. I Scheduled oil change, rotate tires and look at brakes on 2022 Chevy purchased from Jim Glover. THREE (3) Hours later charged for oil change on a Diesel truck, my truck is gas. They had to call the tech to make sure proper oil was used. Said nothing wrong with brakes. Went to leave tire light was on. Rep stated he saw that but not reported on paperwork. Check tire pressure and tires were rotated but tire pressure was not changed. Now 3 1/2 hours later. Tire pressure fixed. I get a few miles down the road and get a call. The dealership was looking for keys they lost and thought might have left in my truck. Get home check air filter it was never checked. Brakes still squealing. Called multiple time no call back. Got ahold of assistant General Manager on a Friday said he would find out and Call back Monday. Never heard back. Called the number under owner name and finally got a call back from Kristen Glover, she had the Service manager call me back. Got truck back in to replace brakes. Told truck was finished and can pick up after service hours. It would be washed and sitting out front. Keys at the reception desk. Arrived to pick it up. It was not washed, not out front, and no one could find the keys. Over an hour after arriving to pick up my truck. Service manager shows up brings me my keys and said he had no excuse. NOT ACCEPTABLE SERVICE. Never a call back to try and make the issues right. More

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Haven’t had my car a month and it’s making noise! Unhappy with everything! Unhappy with everything! More

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Incredible service and a super friendly staff. Customer lounge was next level with assorted coffees and refreshments. Easiest car purchase I have ever made!! If you live in Oklahoma, this is th Customer lounge was next level with assorted coffees and refreshments. Easiest car purchase I have ever made!! If you live in Oklahoma, this is the ONLY place to buy a car!! More

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Marte was very helpful with the questions I had about the 2022 3500 Chevrolet truck, work well with me to get the best deal. Thanks Marte and Christen!🤠 2022 3500 Chevrolet truck, work well with me to get the best deal. Thanks Marte and Christen!🤠 More

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