"Kristen was very helpful and professional, and made the..."
Kristen was very helpful and professional, and made the overall process a positive experience. I was able to trade in my older car and get on the road in a beautiful Subaru in no time :)
"Kristen was extremely patient, diligent, and helpful in..."
- M. Perin
Kristen was extremely patient, diligent, and helpful in the entire process! It was a pleasure working with her and would do business with her for my next car!
"So very knowledgeable and made this experience quick and..."
So very knowledgeable and made this experience quick and easy. He went over each piece of paperwork throughly. Kristen was wonderful as well, it is nice to work with someone who is not pushy.
"When I made a decision to purchase my first Subaru my..."
When I made a decision to purchase my first Subaru my first stop was Brewster Subaru because it was near my home. Even in a pandemic, it was inviting and appeared safe for an in person visit. After a test drive and checking other dealers, I returned because I felt Kristen was honest and really wanted to work with me. We closed the deal. Dealing with Rich, the manager, solidified my positive experience going out of his way to assist me with an additional request for my purchase. Again, no pressure, very knowledgable and very consumer oriented. For a Subaru search, I wouldn’t go anywhere else.
"It was such a pleasure to work with someone who was so..."
It was such a pleasure to work with someone who was so straightforward. It was the first time, I felt like a “salesperson” was being honest with me. Kristen was upfront about pricing the entire time and made the process a breeze. I ended up leasing a WRX.
"Great experience. Easy process and kristen did a great..."
Great experience. Easy process and kristen did a great job keeping us in the loop. Marci also did a wonderful job explaining other items and working with us.
Other Employees Tagged:
"Kristen and Rich made this experience both way and..."
Kristen and Rich made this experience both way and enjoyable. From my initial emails with Kristen, to the test drive and arranging the purchase and pickup everything was smooth and completely covid safe. See you again when it's time for our next car!
"The experience was easy, which was the most important..."
The experience was easy, which was the most important aspect I was looking for in buying a car. We knew we wanted a Subaru Forester, but didn't know which dealer we would make our purchase from. Kristen Hetzer gave easily the best price, no hassles, no haggling and no problems at all. Rich Johnson ra through the paperwork the day we picked it up. Again, everything was easy and I recommend Brewster Subaru to anyone looking for a new car.
"Kristen was absolutely amazing. We were able to have our..."
Kristen was absolutely amazing. We were able to have our old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and the entire dealership going forward. Also, Marci was great with the finance portion. She was honest and upfront about everything!
"Always excellent customer service whether you’re there..."
Always excellent customer service whether you’re there for sales or service. I highly recommend Subaru (especially this location) to everyone I talk to. We’ve purchased two cars here so far and both experiences were very pleasant. All involved were very informative, helpful, and friendly. The service department is great also; I only ever bring my car to them. I can never say enough good words!