We are so happy our Brewster Subaru team earned your five stars. Thanks for your feedback!
January 30, 2021
"Kristen and Rich made this experience both way and..."
Kristen and Rich made this experience both way and enjoyable. From my initial emails with Kristen, to the test drive and arranging the purchase and pickup everything was smooth and completely covid safe. See you again when it's time for our next car!
You are very welcome! We appreciate your business with us at Brewster Subaru, and are so glad you got the chance to work with Kristen and Rich. We look forward to working with you again in the future!
January 24, 2021
"The experience was easy, which was the most important..."
The experience was easy, which was the most important aspect I was looking for in buying a car. We knew we wanted a Subaru Forester, but didn't know which dealer we would make our purchase from. Kristen Hetzer gave easily the best price, no hassles, no haggling and no problems at all. Rich Johnson ra through the paperwork the day we picked it up. Again, everything was easy and I recommend Brewster Subaru to anyone looking for a new car.
Thank you for sharing your experience and for choosing Brewster Subaru. It was our pleasure to help you.
January 18, 2021
"Kristen was absolutely amazing. We were able to have our..."
Kristen was absolutely amazing. We were able to have our old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and the entire dealership going forward. Also, Marci was great with the finance portion. She was honest and upfront about everything!
Thank you for this great feedback on our team, Kimberly! We're glad to hear Kristen and Marci took great care of you. Enjoy your new ride!
January 03, 2021
"Always excellent customer service whether you’re there..."
Always excellent customer service whether you’re there for sales or service. I highly recommend Subaru (especially this location) to everyone I talk to. We’ve purchased two cars here so far and both experiences were very pleasant. All involved were very informative, helpful, and friendly. The service department is great also; I only ever bring my car to them. I can never say enough good words!
Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this! We'll see you next time!
December 23, 2020
"This was my first new car purchase and it was a pleasure..."
This was my first new car purchase and it was a pleasure from start to finish. No pressure, no sleaziness - Kristen had a chill and straightforward sales approach that made me feel very comfortable. Rich, the manager, was a pleasure to work with on pick-up day as well. Two thumbs up for Brewster Subaru!
Hi Emma, this is what we like to hear! We're so happy that Kristen and our team made your experience easy! See you next time at Brewster Subaru!
November 20, 2020
"We just took delivery of a 21 Forester. It could not have..."
We just took delivery of a 21 Forester. It could not have gone smoother. Rich gave us a great rate on the financing and put no pressure on us to accessorize our loan. We did extend our subaru bumper to bumper warranty on the merits of its value. All around a great experience.
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