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Rich Johnson
Refer Me
1,437 Reviews
Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
40 yrs, 5 mos
Languages Spoken
English
1,437 Reviews
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1437 Reviews of Rich Johnson
Helpful 
April 25, 2024
Great service and sales. Thank you to Anthony Pilla and Rich Johnson for courteous, friendly, and knowledgeable assistance with our lease. Very helpful experience. Nancy Mi Thank you to Anthony Pilla and Rich Johnson for courteous, friendly, and knowledgeable assistance with our lease. Very helpful experience. Nancy Miringoff More
by nmiringoff
Other Employees Tagged: Anthony Pilla, Danny Gomes
April 24, 2024
I was purchasing a new car and it was a pleasure working with Mitch. I appreciated his no pressure approach and his answering all of my many questions. A positive experience. with Mitch. I appreciated his no pressure approach and his answering all of my many questions. A positive experience. More
by Steve
Other Employees Tagged: Mitchel Pollak
April 24, 2024
Great experience as always. Rich helped us the first time we got our car and he did it this time as well. Everyone is very welcome and knowledgeable, and we prefer to drive all Rich helped us the first time we got our car and he did it this time as well. Everyone is very welcome and knowledgeable, and we prefer to drive all the way to Brewster twice a year because of this. Keep up the great work! More
by Oana&Livia
Other Employees Tagged: Andre Reid
April 24, 2024
Very helpful, the moment I stepped in there they helped me, going through every step of the process. Never felt pressured to do anything. me, going through every step of the process. Never felt pressured to do anything. More
by Marc Marvin
Other Employees Tagged: Anthony Pilla
April 22, 2024
Always exceptional service, Carmelina is a most responsive salesperson and Danny in service is also gave me great advice. Rich through management, finance and delivery was also accommodating and pr responsive salesperson and Danny in service is also gave me great advice. Rich through management, finance and delivery was also accommodating and professional. Christian also explained the many features of the new Solterra and spent time with me before I left the dealership. This my seventh Subaru and I am thrilled with my first EV! I LOVE MY SUBARU! More
by vinny.navigator
Other Employees Tagged: Danny Gomes
April 21, 2024
Very efficient and attentive. They really made getting a new car an easy and delightful experience. They really made getting a new car an easy and delightful experience. More
by jromero905
Other Employees Tagged: Andre Reid
April 20, 2024
Thanks for a wonderfully smooth transition from my old vehicle to the new vehicle. Anthony thanks for making the experience easy. Oh and Rich was great too :-) 5th car at Brewster Subaru. If I'm sti vehicle to the new vehicle. Anthony thanks for making the experience easy. Oh and Rich was great too :-) 5th car at Brewster Subaru. If I'm still in NY I'll be back for my 6th! More
by Mario
Other Employees Tagged: Anthony Pilla
April 20, 2024
We've worked with this dealership for 8 years and have always had excellent service, whether purchasing a Subaru, or bringing it there to have it serviced. always had excellent service, whether purchasing a Subaru, or bringing it there to have it serviced. More
by Suzanne and family
Other Employees Tagged: Mitchel Pollak, Danny Gomes
April 19, 2024
What a difference! In all the years I've bought cars at dealerships (big and small), this was the first pleasant and most painless experience I've ever had. Every s In all the years I've bought cars at dealerships (big and small), this was the first pleasant and most painless experience I've ever had. Every single person I came in contact with (receptionist, sales manager, general manager, salesman, parts manager, business manager, etc) was pleasant, patient, knowledgeable and transparent. At no point did I feel pressured or misled. Such as stark contrast from other dealerships in which I'm used to walking in on the defensive and wary of being ripped off. Not here. Towards the end, I felt more like I was hanging out with them rather than doing a major purchase. Honestly, they treat costumers the way they'd like to be treated. That was on the people side. As for the car itself, that was as much of a gem as the staff... It was a 2021 Forester Certified Pre-Owned in mint condition! I work on my own cars so I inspected it thoroughly...for rust, worn belts, leaking gaskets, etc. Not only was everything working as it should, but Brewster Subaru had already done the work to the car (in order to qualify as a CPO) that I was prepared to do myself. Yes, I ended up spending more than I had budgeted, but ended up with a much better car and added peace of mind. Not only am I and my wife very satisfied with our purchase, but I'm now going to start bringing my other (older) Subaru for service--even though I live in Queens and there are closer dealerships to me. I am in no way affiliated to this dealership. My review is genuine. Do yourselves a favor and go here first! Shoutouts and thanks Nick, Nelson, David, and Rich for making this the best experience I've ever had at a dealership. Thanks Brewster Subaru family! More
by Angel
Other Employees Tagged: Nelson DeMelo , David, Nick
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