Kristen Martin
Kristen Martin at Champion Chevrolet
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Kristen Martin | Page 4

Internet Sales Professional

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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5.0
53 Reviews

I have been a Master Sales Consultant through training, sales numbers, and satisfied customer survey scores. Through the years of helping people select and purchase vehicles, I have earned Sales People of the Year multiple times! I have held many titles, including manager, but enjoy selling the most! I absolutely love being a part of a family driving home in a bigger vehicle for their growing family, or a teenager being surprised with their first car, or when an older couple tells me they want to buy one last new car in their lifetime!!! My goal is for you to leave feeling as though we are friends! --- I hope you, too, will trust me to help you through the car buying process!

Dealership Experience

7 yrs, 9 mos

Industry Experience

17 yrs, 4 mos

Languages Spoken

English English

5.0

53 Reviews

Write a Review

53 Reviews of Kristen Martin

February 29, 2024

Dealership Rating
Employee Rating

very professional to deal with easy in easy out wasn't pressured got what I wanted More

by BOBBYR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd, Shannon Monroe

February 08, 2024

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Employee Rating

Great dealership! I was always asked if I needed help,and your existence was always acknowledged, that goes a long way! More

by ws6380099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd

January 31, 2024

Dealership Rating
Employee Rating

Daniel is the best! ! We will buy our next vehicle from him !Johnson city Tenn.. More

by RED03ENVOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 30, 2024

Dealership Rating
Employee Rating

It was a very good experience! The transaction time was pretty long! Kristen was GREAT!!! More

by tommiemcd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 21, 2024

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Excellent experience, everyone at the dealership was friendly, helpful and very knowledgeable. Would definitely return More

by mikecole415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2024

Dealership Rating
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Amazing service and always feels welcome at this dealership. Great people to work with for sales and service. More

by JAMCMILLION
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 29, 2023

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Everything went well and pleasurable. Great service and friendly staff. Kristen was great and very knowledgeable More

by gidgitjennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 04, 2022

Dealership Rating
Employee Rating

Beware! Dishonest people!!! They will not refund your deposit, even if they SELL THE CAR! And, when you call in they record your conversation as "quality More

by donnabray
Recommend Dealer
No
Mar 05, 2022

Champion Chevrolet responded

Were not dishonest. This is your words as follows on a compliant you filed. On February 4th, 2022, I contacted Champion Chevrolet and inquired about a 2022 Chevrolet Tahoe. I was told by the salesperson, Kristen Martin, that Tahoes must have a deposit in order to hold one since they are "sold before they are even built." She said the deposit was non-refundable. We agreed to the price, I gave her a credit card and was charged $1000 to hold the car. The $1,000 can be used on a future deal. It was very clear as you said above the deposit is not refundable.

Mar 05, 2022

donnabray responded

It was verbally mumbled to me 1 time by the chatty sales person on a recorded line conversation that the deposit is not refundable between extra friendly chats about church and kids. I guess she thinks we bonded. Then the deal sheet was sent which I refused to sign. I never signed a deal. Just because the dealership sent me a piece of paper via e-mail that I did not sign does not make the deal binding. And then the dealership tried to strong arm me into removing my negative reviews which I refused to do because they are truthful and unsuspecting consumers need to know. Here's an exact quote from the President of the dealership: "I am willing to donate the $1,000 deposit you gave us to the charity or non-profit, high school, youth program or a military program of your choice if you remove the bad reviews and BBB compliant you have filed once the inquiry with the credit card company has been closed."

January 13, 2022

Dealership Rating
Employee Rating

I had a great experience! The staff was awesome! Everyone I dealt with were great! More

by mybelle31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris McCall

January 24, 2019

Dealership Rating
Employee Rating

Very good experience. Kristen is top notch ! Great experience working with Kristen. Very helpful and knowledgeable. Surprised at how big the dealership was when we got there. Felt we got a good d More

by Ronssilverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lynn Lloyd

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