Kristen Murphy | Page 18

The sale itself was fine. But when I went back to get my inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as t inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as to how to get my inspection finished except "go to the RMV". I've been a loyal customer for 8 years, bought two cars from them, and have enjoyed their service until now, but this was awful. They just shrugged and were like "there's nothing we can do", leaving me completely in a lurch. And now I feel like I'm stuck going to them for the next several years because I just bought my car from them. More

by STETZWEBS Verified Customer Verified Customer

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I was liking to purchase a new CX5. My first contact with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior customer support and care. I was given a reasonable trade in for m current vehicle and great financing. I walked away with a brand new CX 5 and a smile on my face. Great folks and a great dealer. More

by SFAWCETT_1 Verified Customer Verified Customer

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Did not get the trade in value like on line estimate gives you. My trade in was really low ball from the manager. The sale person was excellent. gives you. My trade in was really low ball from the manager. The sale person was excellent. More

by WATERFORREST13 Verified Customer Verified Customer

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Kristen was excellent, well informed and seemed to be on my side when it came to working on price. Everyone I came in contact with at the dealership seemed honest and respectful. my side when it came to working on price. Everyone I came in contact with at the dealership seemed honest and respectful. More

by MZKEAM Verified Customer Verified Customer

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I wanted a hitch for my bike put on my new CX 30 and Kristen and Jason made it happen and I’m very happy! Kristen and Jason made it happen and I’m very happy! More

by RANDIPADERNACHT Verified Customer Verified Customer

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Fair pricing, friendly competent professional service.A Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda a Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda and the Mazda CX-9 SUV. More

by KEN.AKERLEY Verified Customer Verified Customer

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This is my second Mazda, but first time with 495 Mazda. Great experience, low pressure. Kristen was a pleasure to work with, and very knowledgable. Great experience, low pressure. Kristen was a pleasure to work with, and very knowledgable. More

by MEG Verified Customer Verified Customer

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This is my third Mazda lease but first time with 495 Mazda. Very impressed with the dealership. Kristen made the entire process so easy. Her friendliness, efficiency and knowledge is outstanding. She m Mazda. Very impressed with the dealership. Kristen made the entire process so easy. Her friendliness, efficiency and knowledge is outstanding. She made sure everything was in order prior to picking up the new vehicle as well as going over every option and even setting up the communications and Mazda app for me!! More

by KMF Verified Customer Verified Customer

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495 Mazda was the farthest Mazda dealership from my home I decided to visit looking for CX5, but I'm happy that I came here looking for new car. Sales department is professional, friendly and helpful, my s I decided to visit looking for CX5, but I'm happy that I came here looking for new car. Sales department is professional, friendly and helpful, my search for CX5 ended here with the best deal. Sergi More

by SERGII.KRYGIN Verified Customer Verified Customer

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Great experience all around. Aaron is the best salesman I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me f I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me feel at home and were willing to make sure I was comfortable with the vehicle and process. More

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