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Kristen Murphy
192 Reviews
Dealership Experience
7 yrs, 3 mos
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
192 Reviews
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192 Reviews of Kristen Murphy
June 03, 2021
Readily able to answer any question as best and as timely as possible. My only gripe was the availability in interested models however that is manufacturers fault and not the dealer. Other than this, everyth as possible. My only gripe was the availability in interested models however that is manufacturers fault and not the dealer. Other than this, everything else was fine. More
by TSUICHIRIN
Verified Customer
May 27, 2021
The sale itself was fine. But when I went back to get my inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as t inspection, they had lost my trade-in's registration which had my license plate decal on it, and left me to fend for myself without any guidance as to how to get my inspection finished except "go to the RMV". I've been a loyal customer for 8 years, bought two cars from them, and have enjoyed their service until now, but this was awful. They just shrugged and were like "there's nothing we can do", leaving me completely in a lurch. And now I feel like I'm stuck going to them for the next several years because I just bought my car from them. More
by STETZWEBS
May 18, 2021
I was liking to purchase a new CX5. My first contact with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior with 495 Mazda was via text with Tim, which led to an on-site appointment with Sean. From beginning to end, Tim, Sean and Kristen provided superior customer support and care. I was given a reasonable trade in for m current vehicle and great financing. I walked away with a brand new CX 5 and a smile on my face. Great folks and a great dealer. More
by SFAWCETT_1
Other Employees Tagged: Sean Ghandchi , Michael Myett
April 06, 2021
Kristen was excellent, well informed and seemed to be on my side when it came to working on price. Everyone I came in contact with at the dealership seemed honest and respectful. my side when it came to working on price. Everyone I came in contact with at the dealership seemed honest and respectful. More
by MZKEAM
Other Employees Tagged: Michael Myett
March 27, 2021
Fair pricing, friendly competent professional service.A Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda a Fair pricing, friendly competent professional service. A pleasure to work with. I’d highly recommend Sean, Alex, Kristen and the team at 495 Mazda and the Mazda CX-9 SUV. More
by KEN.AKERLEY
Other Employees Tagged: Sean Ghandchi , Alex-excellent brief on the car
March 17, 2021
This is my third Mazda lease but first time with 495 Mazda. Very impressed with the dealership. Kristen made the entire process so easy. Her friendliness, efficiency and knowledge is outstanding. She m Mazda. Very impressed with the dealership. Kristen made the entire process so easy. Her friendliness, efficiency and knowledge is outstanding. She made sure everything was in order prior to picking up the new vehicle as well as going over every option and even setting up the communications and Mazda app for me!! More
by KMF
March 10, 2021
495 Mazda was the farthest Mazda dealership from my home I decided to visit looking for CX5, but I'm happy that I came here looking for new car. Sales department is professional, friendly and helpful, my s I decided to visit looking for CX5, but I'm happy that I came here looking for new car. Sales department is professional, friendly and helpful, my search for CX5 ended here with the best deal. Sergi More
by SERGII.KRYGIN
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