Kristen Murphy | Page 19

Very helpful, polite, and professional. They went out of their way to make the car leasing process easy for me, including driving the car out for me to see prior to my deciding for sure and doing everything their way to make the car leasing process easy for me, including driving the car out for me to see prior to my deciding for sure and doing everything online. They were a pleasure to work with. By far the best dealership I have worked with. More

by ES Verified Customer Verified Customer

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Sales specialist Kristen is what is right with car buying experience. This is my second vehicle that she helped me with and i look forward to the next. experience. This is my second vehicle that she helped me with and i look forward to the next. More

by matt59 Verified Customer Verified Customer

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I had an amazing experience at 495 Mazda. Kristen and Sean were professional, knowledgeable and patient. Kristen knows ALL things technical Car price was great Sean were professional, knowledgeable and patient. Kristen knows ALL things technical Car price was great More

by betine7 Verified Customer Verified Customer

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This was by far the most positive experience that I’ve had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisf had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisfaction. All promises were kept and I am a very satisfied customer. Your dealership exceeded my expectations. Thank you More

by jdfhere Verified Customer Verified Customer

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Kristen was especially great to work with. She did a superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was very disappointed in the negotiations with the sales manager.(Mike) When I spoke with him over the phone he was doubting the authenticity of my proposal from another dealer. When we were in final in final negotiations, he wouldn’t budge on lowering the price of the car $50 on a $30,000 vehicle. Also, no one from manager and out to thank or congratulate us on the purchase. Very disappointed. The two men in the financing office were exceptional and extremely efficient More

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We just got our new car from 495MAZDA Dealership. We had a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single questio a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single question we had and went above and beyond. We got to test drive few vehicles, we got all the information we needed, we never felt pressured and we bought confidently. We would highly recommend them and we would buy from them in the future. More

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All of my experiences at 495 Mazda have been very positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly reco positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly recommend! More

by Mneeks Verified Customer Verified Customer

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It’s beyond just this dealership, I found the process of working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was that dealers are interested in money more than customEd experience. If I’m dropping $36k on something, I don’t want the experience to be miserable. 495 Mazda beat out the Mazda dealership competition only because they had pandemic protocols in place to even consider buying — even that was sub-par, with the sales manager wearing his mask under his nose and indicating subtly to me that my choices were frivolous. I would like nothing more than for the entire car industry to change. More

by X Verified Customer Verified Customer

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Great sales person great dealer to work with hope get more bussines with them very clean car dealer very clean too great abient to do bussines more bussines with them very clean car dealer very clean too great abient to do bussines More

by elouisemg Verified Customer Verified Customer

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The sales person was nice and thoughtful. The service was excellent. I enjoy the vehicle and the co works love the car. I would recommend it to all buyers and future customers. excellent. I enjoy the vehicle and the co works love the car. I would recommend it to all buyers and future customers. More

by SORN.SORM50 Verified Customer Verified Customer

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