Kristen Murphy | Page 19

Great experience all around. Aaron is the best salesman I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me f I’ve ever worked with at any auto dealer. Phil the sales manager was very professional and patient with all my questions. The entire team made me feel at home and were willing to make sure I was comfortable with the vehicle and process. More

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I already sent a review on google from the link you sent to me. I don't mine telling you that I had a completely perfect experience. I got the car I wanted and found that this car was smarter than me, so th to me. I don't mine telling you that I had a completely perfect experience. I got the car I wanted and found that this car was smarter than me, so thanks to Kristen Murphy she was able to flatten the learning curve and I am happily learning all the safety features this Mazda has available. Thank You Kristen and Michael, Job well done. Ned McCaffrey More

by Ned Verified Customer Verified Customer

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Very helpful, polite, and professional. They went out of their way to make the car leasing process easy for me, including driving the car out for me to see prior to my deciding for sure and doing everything their way to make the car leasing process easy for me, including driving the car out for me to see prior to my deciding for sure and doing everything online. They were a pleasure to work with. By far the best dealership I have worked with. More

by ES Verified Customer Verified Customer

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Sales specialist Kristen is what is right with car buying experience. This is my second vehicle that she helped me with and i look forward to the next. experience. This is my second vehicle that she helped me with and i look forward to the next. More

by matt59 Verified Customer Verified Customer

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I had an amazing experience at 495 Mazda. Kristen and Sean were professional, knowledgeable and patient. Kristen knows ALL things technical Car price was great Sean were professional, knowledgeable and patient. Kristen knows ALL things technical Car price was great More

by betine7 Verified Customer Verified Customer

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This was by far the most positive experience that I’ve had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisf had purchasing a vehicle. Kristen was a joy to work with. She is knowledgeable and honest. She also worked closely with the staff to assure my satisfaction. All promises were kept and I am a very satisfied customer. Your dealership exceeded my expectations. Thank you More

by jdfhere Verified Customer Verified Customer

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Kristen was especially great to work with. She did a superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was superior job explaining the functions of the car and spent as much time as we needed to understand the intricacies of the technical aspects. I was very disappointed in the negotiations with the sales manager.(Mike) When I spoke with him over the phone he was doubting the authenticity of my proposal from another dealer. When we were in final in final negotiations, he wouldn’t budge on lowering the price of the car $50 on a $30,000 vehicle. Also, no one from manager and out to thank or congratulate us on the purchase. Very disappointed. The two men in the financing office were exceptional and extremely efficient More

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We just got our new car from 495MAZDA Dealership. We had a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single questio a great car buying experience. kristen was our guide and advisor through the whole process. She was very knowledgeable, answered every single question we had and went above and beyond. We got to test drive few vehicles, we got all the information we needed, we never felt pressured and we bought confidently. We would highly recommend them and we would buy from them in the future. More

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All of my experiences at 495 Mazda have been very positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly reco positive. I have been coming here for many years for maintenance and trade-ins! Everyone is very professional, kind, and willing to help. Highly recommend! More

by Mneeks Verified Customer Verified Customer

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It’s beyond just this dealership, I found the process of working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was working with multiple dealers detestable. Why are costs hidden from me? Why am I negotiating when I don’t know all the information? My experience was that dealers are interested in money more than customEd experience. If I’m dropping $36k on something, I don’t want the experience to be miserable. 495 Mazda beat out the Mazda dealership competition only because they had pandemic protocols in place to even consider buying — even that was sub-par, with the sales manager wearing his mask under his nose and indicating subtly to me that my choices were frivolous. I would like nothing more than for the entire car industry to change. More

by X Verified Customer Verified Customer

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