Kristi Thornton | Page 2
Service Director
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
Kristi has been a service advisor at Acura for the past 3 years. She has worked in the automotive business for 20 plus years. Kristi has a 12 year old daughter. In her spare time she enjoys to hunt and fish.
Read more18 Reviews
Write a Review18 Reviews of Kristi Thornton
May 30, 2018
Greasy service Great service and awesome people. Fix my car fast and correctly the first time. Coffee and snacks were delicious too. Definitely would recommend to ot Great service and awesome people. Fix my car fast and correctly the first time. Coffee and snacks were delicious too. Definitely would recommend to other people. More
November 03, 2017
Outstanding in Every Way Always a treat to have my vehicles serviced here - prompt, courteous and professional. I originally was having my MDX serviced. It morphed into a ne Always a treat to have my vehicles serviced here - prompt, courteous and professional. I originally was having my MDX serviced. It morphed into a new vehicle. A new 3 year lease was consummated this quickly. Outstanding! More
Other Employees Tagged: Ian Quick , Ray Welch
October 10, 2017
Excellent service...start...to....finish. From the service scheduling, having a courtesy vehicle ready, to the actual work done itself....great job all around! I'll have all my Acura service From the service scheduling, having a courtesy vehicle ready, to the actual work done itself....great job all around! I'll have all my Acura service done here....and readily recommend others do the same. More
March 15, 2017
Fantastic Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a Service got me in right away even though I didn't have an appointment. Advisors were helpful and knowledgeable. Prices were great. I have always had a great experience with the crew at Acura Columbus. More
Other Employees Tagged: Larry Jones, Zach Zeune
September 21, 2016
the experience was great !!! the service was great even though it took longer than i thought to just get the the font plate rack to be installed it was totally wroth the wait th the service was great even though it took longer than i thought to just get the the font plate rack to be installed it was totally wroth the wait the guy that help can"t remember his name but he came more than once to come check on me make sure is doing good and that i was doing great while i waited for my car . The Columbus Acura dealer is the best place i would spend on my day off . Thanks again Columbus Acura . More
Other Employees Tagged: JIM CRUIKSHANK
May 13, 2015
5 star service experience I have been comming to this service center since 2007. Kristi Thornton always provides 5 star service. She is friendly, helpful and very knowledgeble. I have been comming to this service center since 2007. Kristi Thornton always provides 5 star service. She is friendly, helpful and very knowledgeble. Everybody are courteous and friendly. I think this is an excellent service center. More
September 02, 2014
The Acura team is always very responsive and do quality work I enjoy working with the staff. They are very responsive and do quality work. The new services processes that have been implemented over the past y I enjoy working with the staff. They are very responsive and do quality work. The new services processes that have been implemented over the past year of so are working very well. More
December 28, 2011
My first experiences with this Acura dealership were with the Service Department. Kristie has always been fabulous. I knew when the time came, Acura Columbus would get the first shot at my business. I the Service Department. Kristie has always been fabulous. I knew when the time came, Acura Columbus would get the first shot at my business. I love getting new cars, but the experience of buying one is usually painful. The team had it down to a science, a little over 2 hours from start to finish. I left with the car I wanted for a very fair price. The Finance guy was the best I have ever worked with, fast and knowledgeable. More
Other Employees Tagged: Brad

